리뷰 (1,456)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2015년 6월 7일

A good app for us most times, but it is pretty glitchy. We set things up and the settings do not stick. It is useful/helpful information and we will keep it!

Thanks!
Matt Ruggiero
www.pennyschoice.com

Penny's Choice
미국
앱 사용 기간 거의 4년
2022년 6월 3일에 편집됨

App works great when installed correctly. Customer service is hit or miss on first attempt but eventually they get the job (whatever it is) done. Love this app and really appreciate all the insight for how customer shop.

Dio Candle Company
미국
앱 사용 기간 3년 초과
답글 Lucky Orange LLC개 2021년 11월 1일

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and ...

2023년 10월 27일에 편집됨

10/27/23 Update: I'm going to update my review to 4 stars. I used the previous version for almost 2/3 years and unfortunately, this version doesn't have the tagging and consistently fetches images which diminishes the quality of the recordings. I'll respond to the email.

Since they've upgraded, I've spent 3 days going back and forth with their support to get this app to work. I wouldn't ...

Used By God
미국
앱 사용 기간 대략 3년
답글 Lucky Orange LLC개 2023년 10월 23일

I apologize for the confusion that having an account on the older version of our platform and the current version created for you when trying to log in to view recordings. I’ ...

2022년 2월 26일에 편집됨

This app is great... when it works, it can be buggy and a lot of the times and sometimes doesn't track certain visitors seemingly randomly. Otherwise a useful tool.

MoshimoDesign
미국
앱 사용 기간 거의 3년
답글 Lucky Orange LLC개 2022년 2월 28일

Thank you for taking the time to leave a review. We appreciate your business and would like to connect with you to resolve your tracking issue. At your earliest convenience, ...

2023년 3월 22일

We are just starting our 7 day trial and are very excited to get a glimpse into our customer, how they shop, what can help with our conversion and get a better picture for our reporting.

CAMI NYC
미국
앱 사용 기간 거의 2년
답글 Lucky Orange LLC개 2023년 3월 23일

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any ...

2022년 3월 15일

I love this app, it's one of the first ones i go to when logging in. Wish you could see customer status.

THE ARCHER BOUTIQUE, LLC
미국
앱 사용 기간 거의 2년
답글 Lucky Orange LLC개 2022년 3월 23일

These are words we love to hear! We’re happy to be one of the apps you use when you first log into your store. Thank you for your review and your feedback. I’ve passed it ...

2022년 10월 26일

I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.

this is willow
캐나다
앱 사용 기간 거의 2년
답글 Lucky Orange LLC개 2022년 10월 26일

Thank you for your review! Using conversion rate optimization tools to identify where visitors are dropping off and then using sessions to understand why they aren't ...

2022년 3월 16일

This app is incredibly cool! I love the heat maps and visitor sessions. It really helps me understand how customers are interacting with my site. I've only been running it for a few hours, but I'm excited to gather more data and see how I can improve conversions.

MAGIE ÉTRANGE
미국
앱 사용 기간 거의 2년
답글 Lucky Orange LLC개 2022년 3월 23일

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving ...

2016년 4월 18일

Still figuring out how to use the app - but excellent customer service.

Lucky Iron Fish
캐나다
앱 사용 기간 1년 초과
2023년 10월 16일

Really like the product, but as a new business the free tier runs out very quickly and paying for the next tier is a little to much just now. Once I'm more profitable I'll be happy to pay for a broader service.

Trendy Tables
영국
앱 사용 기간 1년 초과
답글 Lucky Orange LLC개 2023년 10월 19일

Thank you for your review and feedback. Visitor behavior is powerful in growing a business as you discovered. We're here should you need anything!

Cheers - Emilia from Lucky ...