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Lucky orange provides really useful information by letting you see what customers did on your site.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Justin from Lucky Orange
This app is AMAZING! It helps me increase my conversion rate by tweaking stuff according to the visits of my customers! This data is very valuable and I wouldn't start a new webshop without this app. Overall great customer service too!
“Amazing!” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Jordan from Lucky Orange
Great app I can't say enough good things about Lucky Orange. Easy to install lots of features, I like seeing what the customers are looking at live and the heat maps are nice. Also like like that it records each visit. Lucky Orange is just flat out great!
I use this app to observe and track customer behaviour on my store website. I can then use these observations to refine the customer experience to improve conversions and be more profitable. You can add multiple store on a single account and their customer service team is extremely responsive and helpful.
Absolutely love this app, really helping me to understand my clientele and improve my website. Highly recommend giving it a try.
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Justin from Lucky Orange
Great app, help me discover what users are viewing & engaging on my website, and made me realize some of my site flaws.
These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
I really love how it makes me replay how users browse my site. it's unprecedented.
I also love the email I received that explained all the statistics from my website and suggested ways i could make use of the findings.
Having your website statistics and visitor behavior in one view helps your business make the best decisions for your customers. As we close out the year strong, we are so appreciative of working with awesome customers like you!
Cheers- Bradley from Lucky Orange
Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan.
We apologize for the issues you experience and assure you that our team is committed to our customers. Our team has already been investigating and resolved the cause of the issue. Thank you for review, and we're here if you need anything!
Cheers - Bradley from Lucky Orange
Really love all the features within this app. My customer service manager Justin T is awesome. Thanks!
perfect customer service! awesome!
justin was quik to respond and was super helpful!
Thank you for the five-star review! Glad you have had such a great experience with our support team - I'll pass your kind words along. Please reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange