Lucky Orange Heatmaps & Replay , 리뷰 824개
I like this app. But after the free trail you cant upgrade your plan. When I click a plan is says "Confirm with Shopify" after you click that "you need to reconnect to the shopify app" when I click connect it just takes me straight to the app download.. This is super frustrating!
Update: customer service got in contact with me quickly and fixed the Problem right away. Great App, great customer service! I would definitely recommend.!
Glad we were able to resolve your issues in upgrading through Shopify. We take pride in providing our customers with both great technology and customer support. We’re here to help should you have any additional questions!
Cheers - Bradley from Lucky Orange
Im very happy with this app and i would to continue for longtime . As will grow my bussiness faster than doing on my own.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!
Cheers - Bradley from Lucky Orange
I had a demo with Emilia. I was happy she made time on Sunday afternoon.
Emilia did a very good job explaining Lucky Orange features which I will probably understand better after I start using.
She has excellent attitude.
Thank you for the five-star review! I'll pass your kind words along to Emilia. We take pride in our customer support and are glad you found your demo beneficial. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!
Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!
Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Awesome App - Still new in using it but it has valuable insights. Justin Tomlinson gave me a 15min onboarding session which assisted greatly in understanding the key elements of this application.
Would recommend...
We love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call with Justin beneficial! I’ve already passed along your kind words to him. We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Don’t hesitate to reach out if we can be of service in any way.
Cheers - Bradley from Lucky Orange
A great app which is great value compared to its competitors. Also the support has been top notch!!!
Thank you for the five-star review! Happy to hear you had a good experience with our team. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Please let us know if you need anything!
Cheers - Emilia from Lucky Orange
As soon as I subscribed, I was contacted by their support via Zoom, for an easy onboarding process. It was a nice zoom talk.
Thank you for the five-star review! So glad you enjoyed our demo call. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Love the features that it provides. It's great for businesses. The onboarding meeting was very insightful.
Thank you for leaving us a review! Thrilled you like our product and found the demo call helpful. We're here if you need anything!
Cheers - Bradley from Lucky Orange