Recensies (1.390)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
22 februari 2024

Heatmap doesnt work with products that have variants. Disappointing.

myvial
Duitsland
4 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 23 februari 2024

Thank you for your feedback. It sounds like you’re wanting to use heatmaps to evaluate variants of an active A/B test. If so, you can open a heatmap for one variant in a traditional browser and another heatmap for the additional variant in an incognito browser. This approach allows you to access heatmap data for all variants, even while the test is running. Additionally, we offer an integration with Optimizely that makes it easy to view heatmaps and access other visitor behavior data for all variants during testing. We would be more than happy to walk you through this process and address any other questions you may have. Simply reply to my last email, and we’ll get the conversation started. I look forward to hearing from you soon!

Best Regards - Kelsey from Lucky Orange

19 april 2024

The interface is really easy to use and yet deeply insightful!

Transcend
Verenigde Staten
7 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 23 april 2024

Thanks for your review! Love to hear that you've been enjoying our interface. We've always believed that visitor behavior should be easy to access and use. Happy tracking, and thanks again for your review! If you need anything, please don't hesitate to reach out!

Cheers - Jordan from Lucky Orange

22 mei 2024

Quick support:)

ionyze
Polen
4 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 24 mei 2024

Thanks for leaving us a review! We're always happy to help our users and are here to assist in any way that we can. Thanks again for your review! Happy tracking!

Cheers - Emilia from Lucky Orange

9 januari 2024

It was good to see customers behaviors on my website. But some interactions were cut off or didn’t record.

ScentedByShayian
Verenigde Staten
8 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 11 januari 2024

Thanks for leaving us a review! Visitor behavior can make such a difference in improving your Shopify store. Regarding the interactions, could you please send an email to our team at support@luckyorange.com? We'll look at what's going on! Thanks again for the review.

Cheers - Emilia from Lucky Orange

21 maart 2024

So far they've been super helpful with setup and the app works great!

Supercrush
Canada
1 dag gebruiken de app
Lucky Orange LLC heeft geantwoord 22 maart 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Emilia from Lucky Orange

19 maart 2024

Exellent must have app!!!

4happyhome
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 22 maart 2024

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

28 maart 2024

This is the best app for monitoring I've used until now

Alchemy The Label
Roemenië
2 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 30 maart 2024

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love!

Cheers - Emilia from Lucky Orange

4 april 2024

Super útil. Tenho acesso a dados que não conseguiria ter em nenhuma outra aplicação. Posso criar perfis de clientes e rever todos os passos no site.
Ótimo.
Recomendo a todos os profissionais.

Unibuto
Portugal
23 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 8 april 2024

Obrigado - Emilia from Lucky Orange

17 juni 2024

Otima experiencia

Awadan
Ierland
Ongeveer een maand gebruiken de app
Lucky Orange LLC heeft geantwoord 21 juni 2024

Obrigado!

- Emilia da Lucky Orange

9 januari 2024

I installed the demo version and it consistently told me I was in Atlanta GA when I am in FL (not on vpn and even tried from my TMO hotspot, still shows Atlanta). There are several bugs they need to fix!

My Web Concepts
Verenigde Staten
5 dagen gebruiken de app
Lucky Orange LLC heeft geantwoord 11 januari 2024

We appreciate your feedback. Lucky Orange uses a GeoIP database to determine the location of people who come to your website, including yourself. Your location can be skewed by a variety of factors, such as using a hotspot. T-Mobile typically routes internet traffic through their network to a centralized location. As a result, your location may appear different in Lucky Orange than it really is.

There are other factors that may contribute as well, and our engineers would like to learn more about the discrepancies you experienced to find a resolution. Please reply to my last email at your earliest convenience to initiate the investigation. I look forward to hearing from you soon.

Best Regards - Bradley from Lucky Orange