Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Gratis abonnement beschikbaar. Gratis proefperiode van 7 dagen.
Beoordeling (4,7)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten

Over deze app

Geïntroduceerd

8 juli 2014

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Krijg visuele analyses over wat klanten kopen, producten die ze toevoegen aan de winkelwagen en het verlaten van de afrekenpagina

Verhoog de conversies en verkopen in uw winkel door te zien wat bezoekers DAADWERKELIJK doen. Met één klik op de knop kunt u sessieopnames en live bezoekers op uw site bekijken om de bronnen van het verlaten van de winkelwagen en verloren verkopen te ontdekken. Heatmaps laten u zien wat shoppers het meest interessant vinden op uw site. Onze vooraf gebouwde conversietrechters laten u zien waar de meeste bezoekers afhaken in het aankoopproces. Ook bieden we een verscheidenheid aan vooraf geladen afrekengebeurtenissen die cruciaal zijn voor het begrijpen van klantgedrag.

Verhoog de conversies en verkopen in uw winkel door te zien wat bezoekers DAADWERKELIJK doen. Met één klik op de knop kunt u sessieopnames en live bezoekers op uw site bekijken om de bronnen van het verlaten van de winkelwagen en verloren verkopen te ontdekken. Heatmaps laten u zien wat shoppers het meest interessant vinden op uw site. Onze vooraf gebouwde conversietrechters laten u zien waar de meeste bezoekers afhaken in het aankoopproces. Ook bieden we een verscheidenheid aan vooraf geladen afrekengebeurtenissen die cruciaal zijn voor het begrijpen van klantgedrag. meer
  • Opnames & Heatmaps - zie wat mensen het meest interessant vinden (en niet)
  • Enquêtes - waarom raden wat uw klanten willen als u het ze zelf kunt vragen?
  • Conversietrechters - we hebben ze voor u vooraf gebouwd zodat u snel kunt zien waar mensen afhaken
  • Ontdekking - helpt u dringende vragen over uw websitebezoekers te beantwoorden
  • Afrekenanalyse - Bekijk gebeurtenissen voor wat mensen doen op uw afrekenpagina

Bevat automatisch vertaalde tekst

Origineel weergeven

Prijs

Gratis proefperiode van 7 dagen

Gratis

Gratis

  • 100 sessies/maand
  • 30 dagen data opslag

Lancering

$19/maand

of $182.40/jaar en bespaar 20%

  • 500 sessies/maand
  • 30 dagen data opslag

Bouwen

$39/maand

of $374.40/jaar en bespaar 20%

  • 5.000 sessies/maand
  • 60 dagen data opslag

Groei

$79/maand

of $758.40/jaar en bespaar 20%

  • 15.000 sessies/maand
  • 60 dagen data opslag

Gratis

Gratis

  • 100 sessies/maand
  • 30 dagen data opslag

Lancering

$19/maand

of $182.40/jaar en bespaar 20%

  • 500 sessies/maand
  • 30 dagen data opslag

Bouwen

$39/maand

of $374.40/jaar en bespaar 20%

  • 5.000 sessies/maand
  • 60 dagen data opslag

Groei

$79/maand

of $758.40/jaar en bespaar 20%

  • 15.000 sessies/maand
  • 60 dagen data opslag

Bevat automatisch vertaalde tekst

Origineel weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

1.133 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
19 januari 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

The-Ski-Guru HOME
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 22 januari 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

29 januari 2024

Lucky Orange Heat Map has given us the ability to see where people are executing on our site. We also bet the ability to see where people are dropping off. With this information we can change to adapt to users.

16BLKS
Verenigde Staten
3 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 31 januari 2024

Seeing exactly what your visitors and customers do and experience on your website through heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

11 januari 2024

I have tried Mouseflow, Plerdy, and others and I can honestly say Lucky Orange is, by far, the best. I don't have to take any tutorials or even do anything manually. (But they offer guides if needed and no annoying tool tips popping up on the screen.) Lucky Orange does it all automatically and I can actually read and understand the data and reports. The analytics section alone makes this app a winner over all the others.

LaurelRose Art Prints
Verenigde Staten
2 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 12 januari 2024

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. We strive to impress our users with our technology, and our team loves to hear how much you've been able to get out of Lucky Orange! Visitor behavior really makes all the difference, especially when it's what you need when you need it. Thank you for this five-star review, and we’re here should you need anything else! Happy tracking!

Cheers - Emilia from Lucky Orange

Bewerkt 4 januari 2024

Update to response: The recordings are NOT traffic bots. I don’t run traffic ads. Only conversion ads with low traffic, high intent. I get maybe 15 visitors a day from these ads ( which are accurately reflected within heatmap apps and my ads account) .

These bots are crawlers. That means if you have any products listed on Google or in Facebook or IG shop both platforms will run crawlers to your site. These crawlers run anytime you list a new product, change your price or run a sale. So if you're having a sale they will run bots to every single product page that is a part of that sale durning the length of that sale and a couple days after to reflect the new retail, non sale pricing. So if you have 2,000 products that are a part of that sale you will get 2,000 crawlers a day during that sale and a couple days after. If you list 20 new products in a day you will have 20 crawlers that day....ect.

These crawlers do this to transfer and update information in real time. So no, Lucky Orange is not recording bot traffic for you to know. They are recording crawlers ( which every single site NEEDS to have if using either platform to list products on them). Not all bots are bad. Some are NEEDED. They just shouldn’t be recorded and add to your traffic count because they are not real shoppers so have no purpose to be on the dashboard because heatmaps and recordings are for you to better understand your shoppers, not crawlers.

So IF you don't run sales or list lots of new items, IF you don't list products on Google, Facebook or Instagram shop and IF you don't run ads then Lucky Orange is for you. Otherwise expect to pay for thousands and thousands of crawler traffic, not real clients) .

Original review:
Allow bots to recorded in an effort to up your replays to up the price for your shop.

I used this app for months and months because I loved their layout. Unfortunately they allow bot views to be tracked to up the cost for your store. This means if you use Google to list products or run any Facebook ads anytime either crawls your site it is listed as a recording. It's impossible to block IP's from either of these as each view is a different IP for each bot visit.

This last month I had over 3,000 recordings from bots from Facebook and Google alone. It drove up my recordings sessions AND made it impossible to sort through real client replays. I reached out for support previously and they said they can not exclude bots from the recordings as it was not something that was possible to do..... Shopify itself excludes bot visitors from your daily visitor count as well as I have come to find out all other replay apps do as well. Even apps that show you recently viewed products have triggers in place to remove data from bots. So in essence, that response from them was not correct. If every app can, they can too.

I reached out again about this and crickets so I finally uninstalled the app. It's clear they don't want to remove bot views in order to get more money from their clients. I would of had this app for the life of my business if they would have put features in place ( like literally all other apps are able to do ) to prevent the tracking of bots. They care more about the money than their clients and that is not how a business should be run. Caring about your customers experience yields more sales long term than quick cash grabs.

I would stick to literally any other replay app instead of them, especially if your store is linked in anyway to Google or Facebook ( which I would imagine most are). Not only are they going to get as much money out of you as possible, they are going to do it by running up numbers that are not actual client recordings AND it makes it impossible to sort through bot recordings to get actual insights from real customers. Imagine going through 700 recordings and only 100 of them are real people.....

Heather Freitas
Verenigde Staten
Meer dan een jaar gebruiken de app
Lucky Orange LLC heeft geantwoord 3 januari 2024

Thank you for your feedback regarding the bots that Lucky Orange tracks and displays within your account. Many of our users want to track bot sessions as a way to detect attacks on their site and ad fraud to prevent paying for clicks on ads by bots. There are ways you can filter recordings in Lucky Orange to exclude sessions that have behaviors common with bots. Our support team would be happy to walk you through how to do that. Simply reply to my last email to get started.

Regarding our delayed response time, we had limited support over the holidays, which was when your most recent response was sent over. Our team responded as soon as we were back in the office. We apologize if this gave the impression that we were ignoring you in any way.

I look forward to hearing from you soon.

Best Regards - Kelsey from Lucky Orange

22 januari 2024

Lucky orange has been an invaluable tool for us over here at EVAmpify. Will definitely continue using them for years to come. Great support too if you ever have any questions or concerns.,

EVAMPIFY
Verenigde Staten
2 maanden gebruiken de app
Lucky Orange LLC heeft geantwoord 24 januari 2024

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, and we’re always here should you need anything!

Cheers - Bradley from Lucky Orange

Over deze app

Geïntroduceerd

8 juli 2014

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Gemaakt door Lucky Orange LLC

Over Lucky Orange LLC

Gemiddelde score: 4,7

10 jaar ervaring bij het maken van apps voor de Shopify App Store

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Ondersteuning

Stuur een bericht

1 (913) 735-9032

support@luckyorange.com

Meer apps zoals deze

4,9 van 5 sterren 377 recensies in totaal Gratis abonnement beschikbaar
Bekijk shoppers in actie! Vind fouten met bezoekersherhalingen!
Gratis proefperiode van 14 dagen
Verzamel gegevens van uw favoriete marketingplatforms
3,5 van 5 sterren 47 recensies in totaal Gratis abonnement beschikbaar
Neem uw bezoekers op met heatmaps en sessieherhalingen