Avaliações (1.390)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
10 de novembro de 2023

Um absurdo de aplicativo, muito bom!

Juguets
Brasil
14 dias usando o app
Lucky Orange LLC deixou uma resposta 14 de novembro de 2023

Obrigado!

Cheers - Bradley from Lucky Orange

Data de edição: 16 de janeiro de 2023

Been using Lucky Orange for around two weeks now. It's great to see and understand how customers are interacting with our website. Justin was great in helping me understand this app's potential and I look forward to using it a great deal going forward. Definitely worth looking into if you're interested in seeing how others interact with your site.

C'RIBBE
Reino Unido
14 dias usando o app
Lucky Orange LLC deixou uma resposta 20 de janeiro de 2023

Thank you for leaving us a 5-star review! Our team is dedicated to providing world-class customer support, and we're happy to hear that you had a positive experience on your demo call. Please let us know if there's anything else we can do for you in the future.

Cheers - Bradley from Lucky Orange

9 de maio de 2023

Really surprised. Works well!. It solves the pain of figuring out how your customers use your website beyond google analytics. 5/5.
The welcome support is really good as well.

Incremental.es
Espanha
14 dias usando o app
Lucky Orange LLC deixou uma resposta 11 de maio de 2023

Thank you for the positive review! We're thrilled that our solution exceeded your expectations and helped you gain insights beyond Google Analytics. We appreciate your 5-star rating and are glad you found our support welcoming and helpful.

Cheers - Jordan from Lucky Orange

21 de março de 2023

A great app which is great value compared to its competitors. Also the support has been top notch!!!

STOCKED
Reino Unido
14 dias usando o app
Lucky Orange LLC deixou uma resposta 21 de março de 2023

Thank you for the five-star review! Happy to hear you had a good experience with our team. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

Data de edição: 12 de outubro de 2020

the heat maps never work. Seems to be a waste of money with no real insights and it seems to slow the site down.

Undergents
Estados Unidos
11 meses usando o app
Lucky Orange LLC deixou uma resposta 14 de outubro de 2020

We’re so sorry for your experience; it’s certainly not one we want any of our customers to have. We contacted you several times to resolve your concerns but haven’t heard back from you.

Lucky Orange is fully committed to transparency into how our technology operates and affects your website. Our code is loaded asynchronously, meaning it does not load on your site until the essential elements like your product pictures, navigation, CTAs and more have loaded and are fully functional. As a result, Lucky Orange shouldn’t slow down your site. Here’s a link to a document that provides more detail: https://help.luckyorange.com/article/137-will-lucky-orange-slow-down-my-website.

We’d like to look into your specific concern further, so please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. Again, we apologize for this experience and hope to hear from you soon. Once these issues are resolved, we would be more than happy to reset your free trial.

Cheers - Bradley from Lucky Orange

Data de edição: 8 de maio de 2024

Really easy integration via the Shopify plug in and the customer service is super accessible.

Keen to ensure you get the most from Lucky Orange!

The Sustainable Watch Company
Reino Unido
14 dias usando o app
Lucky Orange LLC deixou uma resposta 18 de abril de 2023

Thank you for your review! We love that we’ve been able to impress you with an easy installation, onboarding, customer service and technology. We’re here if you need anything else!

Cheers - Justin from Lucky Orange

8 de agosto de 2018

the great app to check the quality of your store

Modocons
Índia
13 dias usando o app
31 de outubro de 2023

I just started my first shopify store. So I am currently on the free version.
What a absolutely fantastic app.
I can now see exactly how each visitor moves around the store and where he clicks.
By tracking movement I can see what works and what does not work.
Thank you Lucky Orange for a awesome app.

Mr Satellite
África do Sul
13 dias usando o app
Lucky Orange LLC deixou uma resposta 10 de novembro de 2023

Thank you for your awesome review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We're here should you need anything, and happy tracking!

Cheers - Bradley from Lucky Orange

Data de edição: 27 de maio de 2018

The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window.

https://www.kinkytoy.store
https://ca.kinkytoy.store

Yourturnkeystore 243
Canadá
Aproximadamente 1 ano usando o app
Data de edição: 17 de maio de 2021

This app is great. i loved using it. it really helped my clients get back to the cart and fulfil their orders. thank you for the great facilities.

ELA CLOSET
Índia
13 dias usando o app
Lucky Orange LLC deixou uma resposta 18 de maio de 2021

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Kelsey from Lucky Orange