Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

da Lucky Orange LLC

10 apps to grow sales with recordings, heat maps, chat & more

4.7 de 5 estrelas(652 avaliação)

Watch people live on your site

Watch every mouse click, move and scroll in real time or watch recordings later. We record all visits - not a sample like some replay apps

Use heatmaps to see what’s hot

Answer the questions of what people are engaging with most on your site and whether they’re scrolling far enough to see your calls to action

Lower cart abandonment

Use live view to see visitor challenges then engage them with live chat. Use polls to offer special discounts to increase conversions


Sobre Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with 1 click.

See why customers leave without purchasing

SESSION RECORDINGS(REPLAY)

Like a DVR for your store, recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most visitors clicked, scrolled and moved. Scroll heatmaps show how far down the page visitors went before leaving and whether they got to your best products or CTAs. Unlike other heat map apps, Lucky Orange’s dynamic heatmaps work on drop down menus and overlays so you can see engagement on all of your site.

Offer shoppers discounts before they abandon their carts & gain valuable feedback

POLLS & ANNOUNCEMENTS

Create pop-up polls or announcements for a specific page or for targeted visitors like those coming from Instagram, Facebook or Google. Increase your conversion rate with questions like, “Would you like 15% off?” or “What’s keeping you from making a purchase?”

SURVEYS

Get customer feedback on what people like best, ask NPS questions or use as a form to get emails. Use time-based triggers to engage shoppers at the right time with offers or surveys.

FORM ANALYTICS

View a report of which form fields cause visitors to abandon your site or leave the form. See the form fields that took longest and which were repeated the most.

CONVERSION FUNNELS

View parts of your customer journey that have the most visitor drop off and highest abandonment. Drill into each step to watch a replay of visitor actions.

Talk with customers on your site

LIVE CHAT

Quickly respond to questions from shoppers. Set triggers for chat to appear after a certain amount or time or if shoppers visit a certain page, like return policies. Respond quickly to questions and even “co-browse” with visitors to point to areas on their screen for further clarification.

Simplify website analytics and get email reports on your store’s performance

ANALYTICS DASHBOARD

Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the number of people on your store now, overall traffic count and traffic sources.

Integração com

  • HubSpot,
  • Google Analytics,
  • Google Tag Manager,
  • Wordpress,
  • Optimizely

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 7 dias

Ver todas as opções de preço

Free

Grátis

  • 500 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Starter

$10/mês

  • 25,000 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Small Business

$20/mês

  • 60,000 pageviews/month
  • 3 sites
  • 4 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Medium

$50/mês

  • 200,000 pageviews/month
  • 8 sites
  • 10 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.7 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    86% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    4% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    2% das avaliações são de 3 estrelas
  • 2 de 5 estrelas
    1% das avaliações são de 2 estrelas
    (9)
  • 1 de 5 estrelas
    6% das avaliações são de 1 estrelas

Avaliações mais recentes

Dream World Vibes

It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.

Resposta do desenvolvedor

1 de junho de 2021

It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website with guesses, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Bradley from Lucky Orange

PushingWeight

I have never written review for any shopify app so far, but I felt not writing for lucky orange is injustice. Its simply the best, exactly tells you where you lack. The things that you have-not focused but matters to customers can only be known when you see how customer acts on your site. Massive respect for its developers.

Resposta do desenvolvedor

1 de junho de 2021

It’s an honor to be worthy of your first Shopify review! These are words we absolutely love to hear. It sounds like you’ve been able to dive right in to find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for sharing the Lucky Orange love.

Cheers - Jordan from Lucky Orange

Home Vanity Ltd

Although I am still only on the trial period, this app is amazing and a must!
The live recordings of your customers experience on the site have really helped me to see my site from a different perspective and I have noticed lots of errors or things that need to be changed, that I have not even noticed in the last year. I had to ask support for a question, that was answered so promplty.

Resposta do desenvolvedor

1 de junho de 2021

We’re so glad that we were able to impress you with our technology and customer support. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store, and we love to hear that live view has been so helpful to you! Seeing everything your visitors and customers do in real time adds tremendous insight as you look to improve your customer experience and conversions. Thanks for your review and don't hesitate to reach out with any questions. Happy tracking!

Cheers - Jordan from Lucky Orange