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useless app i paid monthly fee expected to get service as its worth but noooooooooooooooooooooooooooooo
I am so sorry to hear we didn’t meet your expectations! We would love to connect with you to answer any questions you may have about Lucky Orange and how you can leverage our technology to drive conversions on your website. Please email us your availability at support@luckyorange.com or give us a call at 913-735-9032 Monday-Friday, 9 a.m.- 5 p.m. CST.
Cheers- Justin from Lucky Orange
Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.
Thank you for the five-star review and recommendation! So glad you're using our sessions tool to discover insights about your customers. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
This app is very important! You can see how your customers/visitors see your site and you can understand their behavior better and you can see what is wrong or missing in your site, what drove customers away, what is working, and what is not. These are all crucial information to make sales. So, thank you for this app!
It seems to be a practical app with a lot of potential
However, I can't evaluate it in such a short time. But even in such a short time, I learned a little more about my potential customers. For example: Why someone hangs on a catalog page instead of clicking on a product page ...
As you continue your journey with Lucky Orange we hope we can demonstrate the power of the insights you can gain on your customers by using our app. We would love to earn your 5-star review once you have had time to experience the full value of Lucky Orange!
Cheers- Kelsey from Lucky Orange
The app is an absolute rip-off, it doesn't let you see your past visitors when you run out of viewer credit and forces you to upgrade to even see your old data... very disappointing
You should still see data for visitors you’ve already tracked without having to upgrade as long as it is within your plan’s data retention window, which is 30 days for the plan you’ve selected. If you’re not seeing that data, please check to make sure you haven’t uninstalled our app (which makes it unable for you to access your data) and that you’re not searching for data that is beyond your 30-day retention window.
We’ve reached out to you to help you with this issue. If you’re still having issues accessing your data after checking the above steps, just respond back to one of our messages and we’d be happy to help you out.
Bradley from Lucky Orange
Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.
I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.
Thank you so much Bradley. You were amazing!
Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.
pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!
Best app iv'e seen to see what your customers are doing. I've already corrected several issue after seeing customers use my store. Highly recommend!
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
the app is very user friendly.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Bradley from Lucky Orange
Had problems installing it but customer service was really fast even on sunday and immediately hopped on a zoom call with me and fixed it! Love the service
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange