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My Opinion This is Just One Of The Most App You Should Have. Even Tho I'm still figuring out how to use it right but I'm so happy to know there is such app like this and you can monitor your website and know every detail what needs to be done and improve your web. I find it very very useful and worth every penny Thank you.
One of my favorite MUST USE SECRET WEAPON ! With this app, you are able to ''spy'' on your visitors and improve your site based on your visitor's behavior. It helps me to detect what I was missing out in my store.
I 'll encourage new or matured store owners to installed this app to find out more about how your visitors behave. This will definitely increase your SALES once you figured it out.
I used this app on my store to see what customers actions are. And I have noticed a lot of problems in my store and why people do not convert.
A very usefull app that I recommend to anyone who is just starting out a store. Its very unique and fun way that you can see LIVE what your potential customers are doing on the store.
Really awesome app, recommended
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Kelsey from Lucky Orange
Best App replay I ever used, so useful for the small business owner I really enjoy it and I strongly recommend it.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review. Let us know if you have any questions!
Cheers - Jordan from Lucky Orange
Very good customer service. Any issues I've had have been resolved promptly. Their live users section is amazing where you can watch someone clicking and scrolling LIVE on your website. Also, you can see a history of every single visitors actions on your website as a video recording. Yes, you can see exactly where their finger was during scrolling and clicking. Definitely worth the $$$, especially to see where people leave your website or stop continuing to the next page.
We were happy to have been able to resolve your questions quickly and hear that Lucky Orange is delivering value to you. Seeing what your customers' experience in real time helps you address their needs quickly to prevent any barriers to conversion. Wishing you continued success in 2020!
Cheers- Bradley from Lucky Orange
they steal your money, don't install the app. once you uninstall it then they keep charging you and they don't tell you. they just sneakily add it to your shopify bill so you don't notice. lucky orange is a bunch of thieves, avoid them
We are currently working with the merchant to resolve this right away. It seems there may have been a misunderstanding on how billing works for 3rd party apps and we are helping to clarify that right now. Will make sure to update as soon as this is resolved.
Cheers- Bradley from Lucky Orange
This app has been an eye opener. The screen replays of customers interacting with various elements on the website including the cart and checkout process (payment info pages are blanked out) allow you to home in on what is working for your customers and more importantly on what is not. Additionally, the events tool allows you to flag any kind of event on your website for comprehensive data gathering which can be studied for upto 30 days. Heatmap tool shows you high interaction areas of your website and a is a good indicator of areas needing improvement.
Lucky Orange also arranges a gratis 15 minute call for new users. In our case, Jordan was fantastic and walked us through all the features of the app. Love it!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
A true insiders looks a customer psychology.
After the Apple iOS update I was not able to track user activities in my FB Ads campaign. But When I found the lucky Orange App, I was able to track each and every activity of users. I was also able to check all the users live activities like where they clicked and where they left so that I can make relevant and most importantly right changes based on data. No doubt, Lucky Orange has saved me a lot of Money and gave me invaluable data like what device, location, time of user activities, heat map, recording of each user on a webpage. I would definitely recommend Lucky Orange to all serious entrepreneurs on Shopify Plateform. Thanks!
Thank you for this glowing review and recommendation! We’re thrilled to impress you with our technology, especially as you navigate the Apple iOS update. Being able to see how your visitors interact with your store first hand can make all the difference. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Justin from Lucky Orange
Very great App to help understanding your ideal customer. The support team is also very responsive. Thanks you so much. Sebastien
Thank you so much for this great review, Sebastien! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Jordan from Lucky Orange