Avaliações (1.434)
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The team is super helpful. The software is pretty amazing. Worth it, for sure!
Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Justin from Lucky Orange
Very user friendly and easy to read the data
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
Great customer service
Thank you
No, thank you! Those are words we love to hear. Nothing feels better than finding ways that make your customer experience better than ever. We appreciate your review and kind words, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
very good software, nice to use, but some functino is not easy to uderstand and use, I would like to give 4.5 star.
Thanks for leaving us a review! When you get the chance, could you please send an email to support@luckyorange.com referencing this review? We would be more than happy to find the best time in your schedule to meet for a free app tour! This is a complimentary service we offer all users to introduce them to our 20+ features and answer any questions they may have. After your tour, you'll be a Lucky Orange expert even for the features you don't currently understand. We look forward to hearing from you soon, and thanks again for your review!
Cheers - Emilia from Lucky Orange
Love the intuitive set up-in a business where my time is everything that is a massive win. The sales team are enthusiastic and know their product in side out which is thoroughly engaging and inspires you to use. I'm looking forward to really see the extent of what LO can show me in terms of UX data and learnings
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan from Lucky Orange
Good app but would be preferable if it was accessible directly on shopify and not on a separate weblink. Also it does not seem to record accurately all visitors.
We’re thrilled that you’ve been able to gain insight from Lucky Orange visitor behavior. When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your website. We also appreciate your feedback regarding an embedded app within Shopify and have passed it along to our product development team. Regarding your comment about Lucky Orange not recording accurately for all visitors, could you please send an email to support@luckyorange.com referencing this review? There are several common reasons why some visitors aren’t tracked, including those mentioned in this help document: https://help-preview.luckyorange.com/article/275-faq-why-some-visitors-aren-t-tracked. Our team would like to take a look at your experience and find a resolution if needed. We look forward to hearing from you soon and appreciate your review!
Cheers - Emilia from Lucky Orange
at first glance Lucky Orange looks good - looking forward to exploring the program in detail!
These are words we love to hear! We can't wait to see how you use visitor behavior to grow your website and business. If you need anything, please don't hesitate to reach out to our team at support@luckyorange.com. We are here to support you and are happy to help if you need anything! Happy tracking!
Cheers - Jordan from Lucky Orange
Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads.
We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are.
We love it!
These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to support@luckyorange.com if you need any help. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange
Perfect.
These are words we love to hear! Getting that front-row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out if my team or I can assist you in any way.
Cheers - Emilia from Lucky Orange
We use this app daily for our online solar store, CDN Solar
www.cdnsolar.ca
This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!
I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking!
Cheers - Justin from Lucky Orange