Avaliações (1.434)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
5 de setembro de 2024

Helpful and informative app

RoyalRoofTopTent
Estados Unidos
Mais de 1 ano usando o app
Lucky Orange LLC deixou uma resposta 10 de setembro de 2024

Thank you so much for leaving us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

12 de junho de 2024

So far this app has been helpful in identifying areas on the website we need to improve by seeing at what stage do visitors leave our site. I added a second site to Lucky Orange and the Emilia was super patient and helpful with the installation as I was having some difficulty.

Party Social
Emirados Árabes Unidos
Mais de 3 anos usando o app
Lucky Orange LLC deixou uma resposta 14 de junho de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! We're always happy to assist and are just an email away.

Cheers - Emilia from Lucky Orange

5 de agosto de 2024

Good app to understand your website weaknesses at the begging of your ecom way ;)

Twój Breloczek
Polônia
Aproximadamente 2 meses usando o app
Lucky Orange LLC deixou uma resposta 9 de agosto de 2024

It's all about the power of visitor behavior! It easily spots those weaknesses and brings you new insight to grow your ecommerce business. Thank you for your review, and we're here to support you if you need anything!

Cheers - Emilia from Lucky Orange

31 de julho de 2024

I scheduled an onboarding call and was helped by Emilia. She was very helpful, friendly, and answered all my questions thoroughly. I was able to set up and measure my website funnel, heat maps, scroll maps, and surveys. Unfortunately, the tool is limited if you don't have Shopify Plus which allows you to track checkout page user interactions.

Grow my Green
Alemanha
7 dias usando o app
Lucky Orange LLC deixou uma resposta 2 de agosto de 2024

We appreciate your review and are thrilled we were able to impress you with our onboarding call. This is a free 15-minute tour of our app that's available to all users to introduce them to our 20+ features and answer any questions they may have.

While you need Shopify Plus to see checkout interactions, we offer preloaded checkout events for all users that let you follow how visitors made it through the checkout, such as who filled out their contact information but left before completing the payment information. You can also trigger surveys, announcements and chat invites based on these events to help save the sale.

I would be happy to walk you through the Shopify checkout events, so please reply to my last email referencing this review to connect. I look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange

7 de julho de 2024

Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.

PerthCoffeeExchange
Austrália
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 12 de julho de 2024

Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

11 de julho de 2024

Lucky Orange is great, helps to see what customers are looking at, clicking on and where we can improve our site. Highly recommended

Outlap.com.au
Austrália
2 meses usando o app
Lucky Orange LLC deixou uma resposta 15 de julho de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and recommendation and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

6 de outubro de 2024

I would highly recommend. My visitor tracking is very helpful

DOGGIE daze
Estados Unidos
Aproximadamente 1 hora usando o app
Lucky Orange LLC deixou uma resposta 7 de outubro de 2024

Thanks for your review and recommendation! Nothing feels better than finding ways that make your customer experience better than ever. Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again, and happy tracking! If you need anything, we're just one email away.

Cheers - Emilia from Lucky Orange

17 de setembro de 2024

ottima, molto interessante !!!!

NON-ALCOHOLIC DRINKS by Jean Hick
Reino Unido
2 dias usando o app
Lucky Orange LLC deixou uma resposta 20 de setembro de 2024

Grazie per la tua recensione. Avere quell'esperienza in prima fila per vedere come i tuoi clienti usano il tuo sito web fa tutta la differenza per far crescere il tuo business. Ti auguriamo un successo continuo e non esitare a contattarci se possiamo aiutarti in qualche modo!

Saluti - Emilia da Lucky Orange

28 de junho de 2024

I'm at the beginning of my business, only a few sales and that's why I'm on the free plan.
I fail to follow the steps of visitors because many records are not visible and I fill the limit with some "visitors" without a second of time visiting the site. I try to delete it regularly, but today I didn't have the chance and when I deleted those "visitors" it doesn't show new visitors, it only offers Upgrade - I don't have money for it at the moment, but when sales start, of course I will be on the plan with a larger number of visitors.

safarisnuggles
Reino Unido
9 meses usando o app
Lucky Orange LLC deixou uma resposta 1 de julho de 2024

We appreciate your review! Even on the free plan, you get access to 20+ features to learn more about what your visitors do and experience on your store. We appreciate the budget constraints that can come with running a small business, which is why we offer both a free plan and a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. Regarding deleting sessions, we would like to connect to talk through why this isn’t needed and clarify how sessions are counted toward your plan limit. Please reply to the last email from our team referencing this review to get the conversation started. Thanks again for your review, and we’re here to support you if you need anything!

Cheers - Justin from Lucky Orange

25 de junho de 2024

Heatmaps are an extremely valuable tool, but our previous heat map partner, HotJar, wasn't user friendly. Our Shopify Rep suggested Lucky Orange, which I found incredibly easy to navigate. I'm most interested in analyzing segmented customer behavior (first time customers vs return customers) to help improve our UX.

Looking forward to adding this tool to our tech stack.

Lunya
Estados Unidos
2 meses usando o app
Lucky Orange LLC deixou uma resposta 27 de junho de 2024

Thanks for leaving us a review! Love that we've been able to impress you with our UI and technology. Analyzing your customer segments is a breeze, and we would be happy to walk you through the process of setting up custom segments to quickly track your first time customers, returning customers, frustrated customers, etc. Please send an email to support@luckyorange.com referencing this review to connect. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange