Lucky Orange Heatmaps & Replay , 1.151 avaliações
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Had problems installing it but customer service was really fast even on sunday and immediately hopped on a zoom call with me and fixed it! Love the service
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
Um absurdo de aplicativo, muito bom!
Obrigado!
Cheers - Bradley from Lucky Orange
So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange
I really love this app! It has amazing features and is easy to use. It is a must-have for every shop!!
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review. Let us know if you have any questions!
Cheers - Emilia from Lucky Orange
its the best for beginners and a free 100 session trial is best . I really recommend this app what a fantastic service
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!
Cheers - Bradley from Lucky Orange
super cool
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Bradley from Lucky Orange
Essential and worth it. I use their video recordings to improve my checkout experience and understand what about my customer experiences are working and what's not.
We love when our customers refer to Lucky Orange as "essential!" t's our mission to provide you with useful insights into your customers' experiences, and we're delighted to see that we're achieving that. There's nothing better than getting a front row seat to spot areas that are impacting the customer experience. Thanks again!
Cheers - Emilia
Amazing app to see what users are doing on the site. I fixed so many errors I didn't know existed.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
Interface looks good, but its so annoying when there is a 50 second replay and when i wan to see the replay it only shows me 2/3/4 seconds and then it skips, this happens with almost every replay, im not going to pay 20 or 40 dollars a month for this for something thats not even working correctly. sorry.
Thank you for your feedback. This isn’t an experience we want any of our users to have. We can’t find a help ticket in our system regarding this issue, and we would like to investigate it further. I sent you an email shortly after seeing your review come through. Please respond to that email to get the ball rolling on resolving your issue.
I look forward to hearing from you soon,
Bradley from Lucky Orange.
I've been using the app for a week. App is user-friendly and straightforward. However, the price is excessively high and doesn't make sense for effective sites. I believe the company sets its pricing based solely on the ambitions of individual sites it is not recommend as losing time
Thank you for your feedback, and we’re glad that you enjoyed using Lucky Orange. We understand your frustration with pricing, which is why we offer a free plan and a plan designed for our Shopify users who are getting started with their store and building traffic and customers. Our tool continues to evolve to bring you more value through new features, such as daily email reports, multiple question surveys, optimizable segments and more.
We would love to discuss this with you further, and our team attempted to contact you via email shortly after this review was posted. Unfortunately, the email you used within our system was unable to be delivered. At your earliest convenience, please contact us at support@luckyorange.com to get the ball rolling to see what we can do for you.
Best Regards - Bradley from Lucky Orange