Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
24 de agosto de 2023

I can't register and log in. I've tried many times. What's going wrong? I've heard of others who seem to be doing the same

SalusHEAT
Hong Kong, RAE da China
4 dias usando o app
Lucky Orange LLC deixou uma resposta 28 de agosto de 2023

Thank you for your feedback. We haven’t heard of this being a widespread issue for customers and we definitely want to work with you to figure out what’s happening. I checked to see if you contacted us for help when you experienced this issue, but I couldn’t find any email, call or chat from you. I sent an email to you shortly after this review was posted, so please respond to that email at your earliest convenience. We should be an easy fix once we receive your email. I look forward to hearing from you soon and working with you to get to the bottom of this.

Cheers - Bradley from Lucky Orange

1 de setembro de 2023

One word. Amazing app

FitDreamLand
Estados Unidos
8 meses usando o app
Lucky Orange LLC deixou uma resposta 27 de setembro de 2023

Two words: THANK YOU! We appreciate your review, and we are grateful for sharing that Lucky Orange love. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again, and we're here if you need any assistance!

Cheers - Emilia from Lucky Orange

30 de maio de 2023

I had the pleasure of experiencing the extraordinary capabilities of this powerful tool, and I must say, it exceeded all my expectations. From the moment I started using it, I was captivated by its exceptional performance and versatility.

Zayton-Oriental
Polônia
4 dias usando o app
Lucky Orange LLC deixou uma resposta 2 de junho de 2023

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. We love to hear that Lucky Orange has captivated you with our feautres and behavior that it uncovered. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Kelsey from Lucky Orange

5 de maio de 2023

Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.

Portofino Dry Gin
Itália
3 dias usando o app
Lucky Orange LLC deixou uma resposta 11 de maio de 2023

We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you.

Cheers - Emilia from Lucky Orange

31 de maio de 2023

Thanks to Emily for explaining everything. Very usefull app to give you insights on what customer do and how they act on your website.

Annamiller
Países Baixos
3 dias usando o app
Lucky Orange LLC deixou uma resposta 2 de junho de 2023

Emily here! We're thrilled you found our app useful for gaining insights into your customers' website behavior. Always here to assist!

Cheers - Emily from Lucky Orange

12 de setembro de 2023

Application with a fairly functional interface

LETERNEL
Bélgica
8 meses usando o app
Lucky Orange LLC deixou uma resposta 27 de setembro de 2023

Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!

Cheers - Emilia from Lucky Orange

24 de agosto de 2023

Great app to capture customers' reviews and the support team has been fantastic and so accommodating! Highly recommended!

Luna Beauty Supplies
Austrália
10 dias usando o app
Lucky Orange LLC deixou uma resposta 25 de agosto de 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

Data de edição: 19 de setembro de 2023

I am thoroughly impressed with their customer support team, especially their leader, Bradley. This app is truly outstanding, and their support is exceptionally helpful and responsive. The level of assistance provided by Bradley and his team is nothing short of remarkable. Their swift and efficient response to queries and issues is a testament to their dedication to ensuring customer satisfaction. I've never encountered a support team as proficient and accommodating as this one. It's evident that they go above and beyond to assist users like myself, making the overall experience with this app truly exceptional. I wholeheartedly recommend it to anyone seeking a top-tier application with unparalleled customer service.

Sowears
Paquistão
Aproximadamente 4 horas usando o app
Lucky Orange LLC deixou uma resposta 27 de setembro de 2023

I'm always happy to assist our users. We've always prided ourselves on our technology, onboarding and support when assistance is needed. Thank you for your business, review and recommendation! As always, we're here to help. Happy tracking!

Cheers - Bradley

23 de junho de 2023

Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.

DELSEY PARIS USA
Estados Unidos
14 dias usando o app
Lucky Orange LLC deixou uma resposta 30 de junho de 2023

Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

28 de agosto de 2023

Amazing experience and app! Very professional team and services. Cheaper than most competitors! Thank you

Ferozia Beauty
Estados Unidos
1 dia usando o app
Lucky Orange LLC deixou uma resposta 27 de setembro de 2023

Thank you for the wonderful feedback! We pride ourselves on impressing users with our technology, onboarding and support. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange