Avaliações (1.390)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 30 de novembro de 2021

Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.

Thousand Miles US
Singapura
Aproximadamente 2 anos usando o app
Lucky Orange LLC deixou uma resposta 1 de dezembro de 2021

Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Though we don’t offer 24-hour support, our support team tries to respond to every ticket and email as quickly as possible. Thank you again for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!

Cheers - Bradley from Lucky Orange

Data de edição: 25 de março de 2022

I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually

elliott footwear
Reino Unido
Aproximadamente 2 anos usando o app
Lucky Orange LLC deixou uma resposta 29 de março de 2022

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

6 de junho de 2023

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!

Support is good too

Annalise Jewellery
Reino Unido
Aproximadamente 2 anos usando o app
Lucky Orange LLC deixou uma resposta 9 de junho de 2023

Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Emilia from Lucky Orange

23 de outubro de 2023

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Deer Park Woodwork
Canadá
Aproximadamente 2 anos usando o app
Lucky Orange LLC deixou uma resposta 25 de outubro de 2023

WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.

Cheers - Emilia from Lucky Orange

17 de outubro de 2022

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

Urban Bower
Estados Unidos
Aproximadamente 2 anos usando o app
Lucky Orange LLC deixou uma resposta 17 de outubro de 2022

Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

Data de edição: 21 de fevereiro de 2022

I really love this app as it gave me an insight into exactly where visitors leave the page and help me make changes on my website, which ultimately help in getting more conversions. There was a little issue in upgrading my plan but Bradley was very helpful in trying to resolve this issue.

Reindeer Leather
Polônia
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 21 de fevereiro de 2022

We are always here to help and are so glad we were able to solve your issue. Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thank you for your review, and please don’t hesitate to let us know if there’s anything else we can do for you. Happy tracking!

Cheers - Bradley from Lucky Orange

21 de outubro de 2022

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Dialect Fragrances
Reino Unido
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 25 de outubro de 2022

Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!

Cheers - Bradley from Lucky Orange

18 de julho de 2023

This app is truly amazing. It's been a game changer in terms of reviewing for conversion. It takes the guesswork out of determining what's not working. Can't wait until our company can move from the free plan to the paid plan to explore more features.

Verse
Estados Unidos
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 8 de agosto de 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

14 de fevereiro de 2023

Amazing app, super useful. Must have for every product store.........................................

Mollein
Polônia
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 14 de fevereiro de 2023

Thank you for the five-star review and kind words! Understanding visitor behavior is key for every e-commerce store to increase conversions and create a better user experience. We're here if you need anything!

Cheers - Bradley from Lucky Orange

Data de edição: 30 de maio de 2023

Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone ⚡️

Zelmin's Minty Mouth
Estados Unidos
Quase 2 anos usando o app
Lucky Orange LLC deixou uma resposta 2 de junho de 2023

We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'!

Cheers - Jordan from Lucky Orange