Avaliações (1.438)
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Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.
Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously!
Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.
I’m so glad we were able to connect and solve these issues quickly! My team and I are always here to help our customers be as successful as possible, both now and in the future. We’re excited to see how using Lucky Orange insights to learn more about your website visitors will help you create an exceptional online experience. As always, we’re here should you need anything!
Cheers - Bradley from Lucky Orange
Form analytics wasn't working for us. After a struggle with Lucky Orange to respond to support emails they were able to guide us around the problem. I would give this app a 5 star, but I feel their support could improve.
TOTALLY AWESOME APP!! I absolutely LOVE this app. View videos of your site users visits to your page, get customized reports, see where your traffic originates from and literally TONS of other useful features makes this app a must have for any serious seller. Try it, you won't know how you ever survived without it
Useful insights and helpful staff! We're switching away from Shopify but will be using Lucky Orange on our next site.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business whether you’re on Shopify or not. Don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Justin from Lucky Orange
This app is amazing !!!! I've only had it 48 hours and have gained so much insight into where my customers are coming from and what they're searching for. It does everything it says it does.
“This app is amazing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything!
Cheers - Jordan from Lucky Orange
Best investment for your store, believe me.
This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.
Great app! Has all the features one would need - and more. A must-have application for any business.
We strive to make sure all of our customers walk away describing Lucky Orange as “ a must-have application for any business!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and the customer experience. It's the best part of our day getting to work with great businesses like you and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further.
Cheers - Jordan M. from Lucky Orange
Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying
Thank you for your review. As I mentioned in my emails, sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, we recommended disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), Private window (FireFox) or InPrivate window (Edge).
We’ve scheduled several calls with you over the last few days to resolve this issue, but unfortunately we haven’t been able to reach you. I hope that we’re able to connect soon.
Regards - Bradley, Director of Client Services, Lucky Orange