Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
9 de julho de 2020

Great app! Good features that help me learn exactly what customers are doing on my store. There is even a live view, which is my personal favorite!

Longmire Clothing Company
Estados Unidos
12 meses usando o app
Lucky Orange LLC deixou uma resposta 9 de julho de 2020

Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and we’re here if you need anything else!

Cheers - Bradley from Lucky Orange

14 de janeiro de 2016

Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!

Romanglassjewels Com
Israel
12 meses usando o app
30 de junho de 2020

導入必須の神アプリです。
レコーディング機能、リアルタイム分析、ヒートマップ機能が付いて月額10ドルから利用できるアプリを他に見たことがありません。
強いて言えばPV数によってプランが変わるのでアクセス数が多いストアは料金が上がりますが、採算が合わないということはないでしょう。
分析するための専門スタッフまたは外部パートナーがいればなお良いと思います。頻繁に利用しています。

VANACCI 公式オンラインストア
Japão
12 meses usando o app
Lucky Orange LLC deixou uma resposta 1 de julho de 2020

Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

ありがとう - Bradley from Lucky Orange

7 de agosto de 2018

Great app with amazing insights - it's like I can get inside my customer's head!

Nellie And The Cat
Austrália
12 meses usando o app
1 de agosto de 2019

very useful app for understanding customer thought process on the site. totally recommend it for new sites as well as established businesses.

elthecookglobal.com
Índia
12 meses usando o app
1 de agosto de 2017

Wow! A++ thank so much for this app! Lucky Orange is Amazing! I'm amazed at how fluid and seamless this app is. I love to see the valuable insight from the recorded videos of customers. I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Brooklyn Fixed Gear
Estados Unidos
12 meses usando o app
1 de março de 2021

Not only is this very addictive, but very valuable, and the support team is great, and efficient in replying

SophisticatedSofas
Reino Unido
11 dias usando o app
Lucky Orange LLC deixou uma resposta 4 de março de 2021

“Very addictive” and “Very valuable” are words we love hearing from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review (and your kind words for our support team)! We’re here if you have any questions.

Cheers - Jordan from Lucky Orange

Data de edição: 31 de julho de 2020

Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously!
Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.

All Clothes Hawaiian
Estados Unidos
12 meses usando o app
Lucky Orange LLC deixou uma resposta 4 de agosto de 2020

I’m so glad we were able to connect and solve these issues quickly! My team and I are always here to help our customers be as successful as possible, both now and in the future. We’re excited to see how using Lucky Orange insights to learn more about your website visitors will help you create an exceptional online experience. As always, we’re here should you need anything!

Cheers - Bradley from Lucky Orange

Data de edição: 9 de dezembro de 2016

Form analytics wasn't working for us. After a struggle with Lucky Orange to respond to support emails they were able to guide us around the problem. I would give this app a 5 star, but I feel their support could improve.

The Joy Factory 3
Estados Unidos
12 meses usando o app
22 de março de 2018

TOTALLY AWESOME APP!! I absolutely LOVE this app. View videos of your site users visits to your page, get customized reports, see where your traffic originates from and literally TONS of other useful features makes this app a must have for any serious seller. Try it, you won't know how you ever survived without it

Starkwatches
Estados Unidos
12 meses usando o app