評價 (1,390)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2021年5月19日

Is the easiest way to look how people navigate your store, where they stop scrolling and help you to made the necessary adjustments to optimize the buyer experience. The metrics are super helpful.

Nova Casa Store
美國
使用應用程式 4年多
Lucky Orange LLC 已回覆 2021年5月20日

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

2020年1月21日

Honestly the best app we have ever used so far. We sell innovative technologies & nerdy gadgets all while providing reliable service. As a marketplace, this app has helped us a lot understanding how people interact with our website as well as finding technical issues. Would definitely recommend to any store!

It's Nerd
加拿大
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年1月21日

As they say, honesty is the best policy! Happy to be a part of your journey to better understanding your visitors' experience and identifying any technical issues that may be limiting your website's performance.

Cheers- Bradley from Lucky Orange

2020年8月18日

As a small business, we needed to find out why customers were not completing their purchase of certain products.
Lucky Orange did that and more.
Super easy to install (i.e. no code to install on your website) as it integrates with Shopify and a great tool for any business.

Lemonade Dolls
英國
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年8月18日

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Kelsey from Lucky Orange

2020年2月11日

Love this app. I had an issue with incorrect pricing being displayed to some customers. Before the trial period of 7 days ended the app helped me identify the operating system and browser that was causing the problem. My website developer then fixed it in less than an hour. Recordings provided by this app is also helping me identify other problems on my site. This app also eliminated the need for a second app for "Chat". On boarding support was also excellent. Thank you Justin and all the developers at Lucky Orange! Great Value.

The Glass Tattoo Sign Company
美國
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年2月11日

Wow! It sounds like you were able to dive right in and start making improvements to your website from the very beginning. Sometimes the difference between getting sale and missing out lies in a very tiny change. The bigger challenge is identifying the problem area in the first place and we are glad Lucky Orange was able to help you out!

Cheers- Justin from Lucky Orange

2015年8月28日

Do you remember the first time you watched real-time Google Analytics? How that parade of lines across your screen almost became addictive? Well, imagine those same analytics with far more robust information, and then actual recordings of website visitors—mouse movements, clicks, pauses, everything. That's what you get with Lucky Orange.

LO gives you the most detailed information possible—whereas Google Analytics only shows you referring domains, LO shows actual pages, so you can see in an instant where each visitor is coming from. You can follow each visitor through your site in real time, or just click to see a sequential list of pages they've visited.

The $10/month would be the best $10 you'd ever spend in the app store, even if it was just the amazing user recordings and realtime analytics. But there's also a chat engine and a bunch of other goodies thrown in to boot. I really can't recommend this highly enough. My only caveat is that you have to set aside time to watch the recordings—they are so useful, so informative.....and so addictive.

Shoreline 2
美國
使用應用程式 大約4年
編輯時間:2020年4月14日

Really great app to see what customers are doing on our website. We have been using Luck Orange for a few years now and we were able to solve various bottlenecks by looking to see where our customer would get stuck or leave before making a purchase. What's cool is you don't have to watch the users at live speed. You can fast forward to the critical parts you are looking for.

This app is a must have to increase conversions and enhance the customer experience by solving problems you don't know exist.

ElegantStripper
美國
使用應用程式 接近4年
Lucky Orange LLC 已回覆 2020年4月15日

Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Better customer experience = happier customers; happier customers = more conversions and a happier you! Thank you for your business all of these years and this five-star review. Happy tracking!

Cheers - Bradley from Lucky Orange

2019年12月2日

This is an amazing app to have, helped us improve our website and look at issues we did not know about. A must have especially for new stores, the information you get on customer behavior is second to none. The support is fantastic. Try to understand how this works before you make a judgement and reach out to support for any questions, they are really helpful. Well done!

Nifty Alley
美國
使用應用程式 接近4年
Lucky Orange LLC 已回覆 2019年12月2日

Uncovering potential roadblocks for your customers is extremely important to increasing their satisfaction and ultimately their likelihood to convert. Wishing you continued success this holiday season and please reach out if we can be of assistance in anyway.

Cheers- Justin from Lucky Orange

2015年5月6日

This app is helpful. Now I able to see the traffic of my site. Thank you.

Merry Charms - Lyann Yap
新加坡
使用應用程式 接近4年
2021年3月3日

I was very curious about how my site's content would attract visitors, so Lucky Orange's service offerings were revolutionary. The data provided was all beautiful and exciting.

ハッピーキヌア
日本
使用應用程式 3年多
Lucky Orange LLC 已回覆 2021年3月4日

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Jordan from Lucky Orange

2019年12月9日

Thanks to Justin at Luck Orange. Great customer service! Combined two accounts, and was quick in his response.

Maxtrix Kids
美國
使用應用程式 3年多
Lucky Orange LLC 已回覆 2019年12月9日

It was great getting the opportunity to work with you and glad we were able to get your account question resolved. Happy tracking!

Cheers- Justin from Lucky Orange