評價 (1,390)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2020年1月21日

Honestly the best app we have ever used so far. We sell innovative technologies & nerdy gadgets all while providing reliable service. As a marketplace, this app has helped us a lot understanding how people interact with our website as well as finding technical issues. Would definitely recommend to any store!

It's Nerd
加拿大
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年1月21日

As they say, honesty is the best policy! Happy to be a part of your journey to better understanding your visitors' experience and identifying any technical issues that may be limiting your website's performance.

Cheers- Bradley from Lucky Orange

2020年8月18日

As a small business, we needed to find out why customers were not completing their purchase of certain products.
Lucky Orange did that and more.
Super easy to install (i.e. no code to install on your website) as it integrates with Shopify and a great tool for any business.

Lemonade Dolls
英國
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年8月18日

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Kelsey from Lucky Orange

2020年2月11日

Love this app. I had an issue with incorrect pricing being displayed to some customers. Before the trial period of 7 days ended the app helped me identify the operating system and browser that was causing the problem. My website developer then fixed it in less than an hour. Recordings provided by this app is also helping me identify other problems on my site. This app also eliminated the need for a second app for "Chat". On boarding support was also excellent. Thank you Justin and all the developers at Lucky Orange! Great Value.

The Glass Tattoo Sign Company
美國
使用應用程式 大約4年
Lucky Orange LLC 已回覆 2020年2月11日

Wow! It sounds like you were able to dive right in and start making improvements to your website from the very beginning. Sometimes the difference between getting sale and missing out lies in a very tiny change. The bigger challenge is identifying the problem area in the first place and we are glad Lucky Orange was able to help you out!

Cheers- Justin from Lucky Orange

編輯時間:2020年4月14日

Really great app to see what customers are doing on our website. We have been using Luck Orange for a few years now and we were able to solve various bottlenecks by looking to see where our customer would get stuck or leave before making a purchase. What's cool is you don't have to watch the users at live speed. You can fast forward to the critical parts you are looking for.

This app is a must have to increase conversions and enhance the customer experience by solving problems you don't know exist.

ElegantStripper
美國
使用應用程式 接近4年
Lucky Orange LLC 已回覆 2020年4月15日

Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Better customer experience = happier customers; happier customers = more conversions and a happier you! Thank you for your business all of these years and this five-star review. Happy tracking!

Cheers - Bradley from Lucky Orange

2016年11月29日

These guys are awesome! The support is great. We deleted the app in error and Danny helped recover our old account and data :)

Natural Genius
美國
使用應用程式 接近4年
2019年12月2日

This is an amazing app to have, helped us improve our website and look at issues we did not know about. A must have especially for new stores, the information you get on customer behavior is second to none. The support is fantastic. Try to understand how this works before you make a judgement and reach out to support for any questions, they are really helpful. Well done!

Nifty Alley
美國
使用應用程式 接近4年
Lucky Orange LLC 已回覆 2019年12月2日

Uncovering potential roadblocks for your customers is extremely important to increasing their satisfaction and ultimately their likelihood to convert. Wishing you continued success this holiday season and please reach out if we can be of assistance in anyway.

Cheers- Justin from Lucky Orange

2017年12月16日

Phenomenal app. It's a definite must have if you want to know what elements on your website work and what don't.

Fox Supplements
美國
使用應用程式 接近4年
2016年2月25日

Very promising tool for an affordable budget. Live chat for assistance also works very fast and the agent was able to anwser all my queries. Happy with the analytics and recording that will defintely help me improving the conversion rate of our webshop www.wijnenlacascina.be

Lacascina 2
比利時
使用應用程式 3年多
2018年8月24日

Prompt and helpful customer service!

Lovevery
美國
使用應用程式 3年多
2023年12月28日

わかりやすい

Sodachi歯科
日本
使用應用程式 2天
Lucky Orange LLC 已回覆 2024年1月3日

ありがとう! - Emilia from Lucky Orange