Lucky Orange Heatmaps & Replay , 818 則評價
Justin is great at explaining everything and was very nice. So far the software seems pretty good. I would recommend them.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Sooo useful, it's recommended for all starters
it gives you a full monitoring that helps you in analyzing and detecting defects
"So useful" is always great to hear! Thank you for leaving us a review. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Emilia Smith was really helpful and explained to me in detail what i needed to know. She was very helpful in showing me different features and options how to easily use Lucky Orange and how to improve the analytics. For now things are a bit clearer thanks to her.
Thank you so much for your five-star review! We really appreciate your kind words and are proud of our team. If there is anything else we can do to help, please don’t hesitate to get in touch - we are happy to assist with anything!
Cheers - Bradley from Lucky Orange
This is the most informative apps compared to similar, and I tried a few. You get a lot for the price. There's a lot to look at and learn from. Emilia was great at answering some questions, we got on a call to explain how to find some data, and I look forward to learning how my customers shop and how I can improve the website to increase conversions.
Thrilled to hear that you'll be using Lucky Orange to increase conversions on your site! Thank you for the five-star review - I'll pass your kind words to the team. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
Very useful tool as it enables us to view our visitors activity, the products they view and how many times they've returned to our website. Also, the heat map allows us to see the areas of our website that our viewers tends to gravitate towards. Really insightful.
Thank you for the five-star review! Great to hear that you're using Lucky Orange to study your website visitors' behavior and identify where they're gravitating. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Literally amazing for fixing the website Ux wise and make it better for user to go through your product and make a purchase.
Thrilled to hear that Lucky Orange was "Literally amazing" at helping you improve your website's user experience. Thank you for the five-star review. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Jordan was really GREAT! One of the highlights of the meeting is that he helped me connect Lucky Orange through my shopify account. Also, he was very knowledgeable about the product and showed me how beneficial it would be to my business.
Thank you so much for the five-star review! I'll pass along your words to Jordan. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
We're currently undergoing a major overhaul on our website and were recommended to install Lucky Orange by our project manager. So far we've been happy with the app and the quick customer service response when we've had a question. In the first 2 weeks Lucky Orange has offered major insight into what was working and what wasn't on our homepage. We're looking forward to continuing to refine our website for higher conversion rates with Lucky Orange.
Thank you so much for the five-star review and kind words! Fantastic to hear that within the first two weeks of using Lucky Orange, you were able to optimize your home page and discover insights into your visitor behavior. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Hi,
Faced problems installing it.
When installed this does not work well. Heatmap does not show up.
Waiting now for 10 days after my third ticket asking for support. Their answer is as follow:
Ceri replied Jan 18, 2:31pm
Hi there,
This is C***, developer at Lucky Orange.
I apologize you are running into issues with our software. I am reaching out to let you know we have been brought up to speed on this ticket and will be in touch as soon as possible with more information. We appreciate your patience and have a great day!
Thanks,
C***
Very poor support, waist of time and money.
Thank you for your feedback. We apologize for the time it’s taking to resolve this issue. I’m glad you and I were able to connect and I’ll continue to provide you with updates as we work toward a resolution.
Regards - Bradley, Director of Client Services, Lucky Orange
perfect customer service! awesome!
justin was quik to respond and was super helpful!
Thank you for the five-star review! Glad you have had such a great experience with our support team - I'll pass your kind words along. Please reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange