Lucky Orange Heatmaps & Replay , 1,146 則評價
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I use this app to observe and track customer behaviour on my store website. I can then use these observations to refine the customer experience to improve conversions and be more profitable. You can add multiple store on a single account and their customer service team is extremely responsive and helpful.
Absolutely love this app, really helping me to understand my clientele and improve my website. Highly recommend giving it a try.
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Justin from Lucky Orange
Great app, help me discover what users are viewing & engaging on my website, and made me realize some of my site flaws.
These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
I really love how it makes me replay how users browse my site. it's unprecedented.
I also love the email I received that explained all the statistics from my website and suggested ways i could make use of the findings.
Having your website statistics and visitor behavior in one view helps your business make the best decisions for your customers. As we close out the year strong, we are so appreciative of working with awesome customers like you!
Cheers- Bradley from Lucky Orange
Really love all the features within this app. My customer service manager Justin T is awesome. Thanks!
perfect customer service! awesome!
justin was quik to respond and was super helpful!
Thank you for the five-star review! Glad you have had such a great experience with our support team - I'll pass your kind words along. Please reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
This app definitely helped me look into what interested my customers on my site. If on a cpu you can see what they are even reading b/c the will use their mouse. It's like watching people walk in and out of a store. Replays are the best.
These are words we love to hear! Being able to understand your customers and what they do on your website is invaluable. Appreciate the 5-star review - we love to hear when our customers are having an exceptional experience with Lucky Orange! Please let me know if there’s anything else I can do for you.
Cheers - Kelsey from Lucky Orange
I have found this app to be highly intuitive and very easy to navigate around. It has helped me so much with insight in regards to my traffic and website. I also found the personal tutorial extremely informative. Thanks for making such a great app!!
Thank you so much for your review! Love to hear that we can wow you with our technology and onboarding. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
This app has been quite useful to see user sessions on our website and to work out how visitors are behaving on the pages they visit.
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Excellent app and pro-active customer service! I found exactly what I was looking for and thank you Justin to help me! The app adds to interact with customers in crucial moments of their experience. Also allow to trigger action and study behavior. We had an initial test with the app months ago, but we are ready now to use it full!
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you drive more conversions. It was great to talk with you, and don’t hesitate to reach out should you have any questions! Happy tracking!
Cheers - Justin from Lucky Orange