評論 (1,452)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2024年10月16日

The representative (Emilia) that assisted me today was very helpful in helping me figure out what was wrong with my account. Thank you so much!!

PeTRa'S ACCESSORIES
美國
使用應用程式 7個月
Lucky Orange LLC 已回覆 2024年10月21日

We're happy to assist our users with any issues or questions they may have! I'm glad we could connect and get everything figured out. There's no time to lose when visitor behavior is waiting! Thanks for your review, and our team is just an email away if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

2024年10月30日

Really good app, It for sure helps to understand how your customers are thinking and what they are looking at.

Bluca
瑞士
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2024年11月1日

Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. When you utilize visitor behavior, it feels like peeking behind that digital curtain! Thank you for your review, and we’re always here if you need anything. Happy tracking!

Cheers - Justin from Lucky Orange

2024年12月16日

Effective and easy to use. Providers valuable and visual data on customer journeys - helping store design and product portfolio positioning.

[Ready Studio]
加拿大
使用應用程式 5天
Lucky Orange LLC 已回覆 2024年12月20日

Those are words we love to hear! Nothing feels better than finding ways to improve your customer experience. When you have a front-row view of what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we’re always here if you need anything!

Cheers - Jordan from Lucky Orange

2024年10月7日

Lucky Orange has been a great addition to our store with the insight it provides into customer behaviour. Their support is also excellent and always on hand to assist with any queries!

V3 Apparel
英國
使用應用程式 1年多
Lucky Orange LLC 已回覆 2024年10月8日

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! We're just one email away!🙂

Cheers - Emilia from Lucky Orange

2024年10月8日

It breaks down the data from traffic into understandable categories and helps me identify where I need to improve

Chapiter
美國
使用應用程式 大約1年
Lucky Orange LLC 已回覆 2024年10月9日

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and we’re always here should you need anything!

Cheers - Jordan from Lucky Orange

2024年10月17日

Keine Empfehlung. Versprochene Ersattung wird nicht ausgezahlt. Sitzungen werden am Stück und nicht verteilt getrackt damit sinnlos.

Balkonstrom
德國
使用應用程式 5個月
Lucky Orange LLC 已回覆 2024年10月21日

We schätzen Ihr Feedback. Wie ich in meiner vorherigen E-Mail erwähnt habe, haben wir Ihnen eine Teilrückerstattung ausgestellt und warten darauf, dass Shopify dies von ihrer Seite abschließt. Leider haben wir keinen Einfluss darauf, wann Shopify Ihre Rückerstattung ausstellt, aber Sie können sie kontaktieren, um ein Update anzufordern.

Was die Nachverfolgung von Sitzungen betrifft, haben Sie absolut recht. Wir verfolgen alle Ihre Besucher, anstatt nur einen kleinen Prozentsatz zu erfassen. Dieser Ansatz sorgt dafür, dass Sie einen vollständigen Überblick darüber erhalten, wie die Menschen wirklich mit Ihrer Website interagieren, den Sie dann nutzen können, um Ihre nächsten Website-Updates voranzutreiben. Wenn Sie einen plötzlichen Anstieg oder saisonalen Anstieg des Website-Verkehrs erlebt haben, kann es so aussehen, als würden die Sitzungen Ihres Plans auf einmal erfasst werden. Wenn Sie an einer Datenstichprobe interessiert sind, die einen kleineren Prozentsatz Ihres Verkehrs erfasst, bieten wir dies mit unseren höherwertigen Plänen an, und ich würde mich freuen, dies weiter mit Ihnen zu besprechen. Bitte antworten Sie auf meine letzte E-Mail, um dieses Gespräch fortzusetzen. Ich freue mich darauf, bald von Ihnen zu hören.

Mit besten Grüßen – Bradley von Lucky Orange

2024年12月12日

Fantastic app that is super helpful for providing insights on how customers engage with our website.

Hypergrind Coffee
澳洲
使用應用程式 5天
Lucky Orange LLC 已回覆 2024年12月16日

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving both the customer experience and your conversions. Again, thank you for your review, and please reach out if we can provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

2024年12月2日

A must have app, with excellent customer support and help available

MILORA
英國
使用應用程式 6天
Lucky Orange LLC 已回覆 2024年12月6日

Thanks for leaving us a review! We love when our users describe Lucky Orange as a "must-have app!" Nothing feels better than finding ways to enhance your customer experience. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

2024年10月22日

We've been using Lucky Orange, and it’s been an incredible tool for gaining valuable insights into our website’s performance. The heatmaps feature alone has helped us identify areas we didn’t even know needed improvement! It's amazing how much data it captures, and the app itself works seamlessly.

One of the best features is how easy it is to export data — that’s been a huge plus for us. Lucky Orange has definitely helped us optimize our site, and we’ve seen great results since using it. Highly recommended!

Whiskeypluscigars
美國
使用應用程式 3個月
Lucky Orange LLC 已回覆 2024年10月25日

We appreciate your extensive review and recommendation! Nothing feels better than discovering ways to enhance your customer experience. We're thrilled that you've enjoyed our data exporting capabilities! Thank you again for your review, and we're just an email away if you need anything!

Cheers - Emilia from Lucky Orange

2024年12月5日

I'm delighted about Lucky Orange. From the name, the vibe, and the customer data I get.
I had a button with a wrong link, it took me a few days to figure out what was wrong from a simple session. WOW!
Btw, it also has a live chat functionality!

wowcanvas.ro
羅馬尼亞
使用應用程式 5天
Lucky Orange LLC 已回覆 2024年12月12日

Thank you for your fantastic review! We’re thrilled to hear that you’re loving Lucky Orange technology and our vibe. It’s amazing how a simple session can reveal so much! We're glad you discovered the button issue—hats off to you for solving it! It’s always incredible when you can see exactly what went wrong. That "A-ha!" moment never fails to be an awesome feeling. And yes, our live chat is included in all trials and plans. We're delighted that you’ve been able to use that as well. Thanks again for your review, and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange