整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2019年8月31日

I was really glad to find lucky orange being new to the e-commerce business. This app really helped me to understand what needed to be changed in order to better suit the customers that were visiting my store. I was also appreciative of the help I received from their support team when I had any issues or questions.

Revelation By Design
美國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2019年9月3日

Helping our e-commerce customers gain better understanding of their customers is something we take great pride in! Thanks for the review and let us know if we can be of any additional assistance.

Cheers- Justin from Lucky Orange

2021年12月6日

Best recording video app. Brad is the man to speak to if you have issues. AMAZING TEAM! Thank you for creating this app.

Pain Free Pillows
澳洲
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2021年12月6日

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Bradley from Lucky Orange

編輯時間:2021年11月10日

i use it and help me a lot to understand the customer. what the customer is facing the problem we can uderstand by live session.

Baplaskart
美國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2021年11月11日

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

2023年8月4日

Oh, I just had to share my excitement about Lucky Orange Heatmaps & Replay! I recently started using it on my website, and I'm blown away by the insights it provides. The best part? The free plan! I mean, seriously, it's like having a secret weapon to improve my online store without breaking the bank.

With this app, I can watch actual recordings of how visitors navigate my site. It's fascinating to see what catches their attention and where they drop off during the purchase journey. And those heatmaps? They give me a visual representation of what's hot and what's not on my website. It's like having a direct line into my customers' minds!

Oh, and the surveys are brilliant! I can ask my customers directly what they want, and it helps me fine-tune my offerings. Plus, the real-time chat feature is a game-changer. I can engage with visitors and address any issues they might have, right then and there.

Sure, there were a few hiccups with plan upgrades, but their customer service was pretty responsive and got things sorted out quickly.

All in all, Lucky Orange is an absolute gem of an app. It's easy to use, incredibly insightful, and it's definitely helping me boost conversions. If you're running an online store, I'd say you're missing out if you haven't given Lucky Orange a try. Trust me, it's a game-changer!

cezannearte
加拿大
使用應用程式 30天
Lucky Orange LLC 已回覆 2023年8月8日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Jordan from Lucky Orange

編輯時間:2017年9月20日

Invaluable for spotting where you have "holes" in your web site marketing. Watching customers live is spooky at first but a complete necessity to find where your customers drop off so you can repair those "holes." I cant recommend this app enough. There is no other app out there that can give you more insight to the pluspoints and outpoints in your website than Lucky Orange. If you aren't using it you will never know what you don't know about your site's strengths and weaknesses.

Snuggly Blankets
美國
使用應用程式 大約2個月
2020年12月14日

App has been great so far. Customer service is super helpful and they reached out to give us an intro as to how to use the tool. Looking forward to gathering some insightful data here!

Rey to Z
美國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2020年12月23日

We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking!

Cheers - Jordan from Lucky Orange

2020年11月9日

this app is a must-have, especially for new stores. thanks to this app I found out why some customers were leaving my store without purchase. every time I open a new store I will definitely install this app, so I can see how my customer is interacting with my store and I can check if I need to fix something on the store. GREAT app. highly recommend!

Beauty Boost
英國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2020年11月13日

We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you.

Cheers - Justin from Lucky Orange

2020年1月16日

I think this app is amazing as it truly alllows you to experience your site through the users eyes. We are currently using it on trial, but the clearly presented analysis is much easier to read than google analytics and the user recordings are simply fantastic.

Stylemykid.com
英國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2020年1月16日

Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance at all transitioning you to a plan from your trial!

Cheers- Kelsey from Lucky Orange

2016年3月11日

Awesome app. This will increase sales and solve problems.

Mystorewill
南非
使用應用程式 大約2個月
2023年4月5日

Great app, very useful information for drop shipping. I would definitely recommend this app to others.

Thank you

CupsbyStanley.com
美國
使用應用程式 大約2個月
Lucky Orange LLC 已回覆 2023年4月18日

Thank you so much for this review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and we’re here if you need anything!

Cheers - Jordan from Lucky Orange