整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2021年3月1日

Not only is this very addictive, but very valuable, and the support team is great, and efficient in replying

SophisticatedSofas
英國
使用應用程式 11天
Lucky Orange LLC 已回覆 2021年3月4日

“Very addictive” and “Very valuable” are words we love hearing from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review (and your kind words for our support team)! We’re here if you have any questions.

Cheers - Jordan from Lucky Orange

2021年1月8日

Great app ist perfect to have an overview over your shop. You can see the customers live. Great 5 stars.

readable art
德國
使用應用程式 11天
Lucky Orange LLC 已回覆 2021年1月12日

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Kelsey from Lucky Orange

2021年10月28日

This app is great for new and existing business owners. Provides great insights on where your site is performing well and where you can optimize it. Justin was super helpful and answered all of our questions!

AMEERA HAMMOUDA
美國
使用應用程式 10天
Lucky Orange LLC 已回覆 2021年10月29日

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange

2023年3月24日

There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!

BravoWalk Dog Collar
美國
使用應用程式 10天
Lucky Orange LLC 已回覆 2023年3月28日

Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

2023年3月25日

i recommend this app to anyone who wants to see exactly what their customers do on their website. Very good and I love it a lot

NightsMarket
澳洲
使用應用程式 8個月
Lucky Orange LLC 已回覆 2023年3月28日

Thank you for the recommendation! Happy to hear you love using Lucky Orange on your site. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2017年3月30日

This app has to be "THE" most frustrating thing to watch in action. Your tortured watching your customers come and go WITHOUT buying anything! It offers NO solution to WHY and HOW to correct anything on your site. 3 stars because its useful spying on yourself. But thats ALL it is. A spy tool. This is neither an negative or positive review. Just my experience so far.

Unique Accessories For Phone
加拿大
使用應用程式 9個月
編輯時間:2020年7月9日

The heatmaps take for ever to download the data. And 90% of the time the page crash before the end of the download. I tried to decrease the amount of data by creating a sub segment and request data for only 1 day . But the same thing happened. I contacted the support team 1 week ago, but did not receive any answer.
Slidebooks Consulting (www.slidebooks.com)

Slidebooks Consulting
澳洲
使用應用程式 10個月
Lucky Orange LLC 已回覆 2020年7月14日

This is definitely not the experience we want you to have! Please accept my apologies for the inconvenience and frustrations. After connecting with you, I hope you will give us a second chance and that we can earn a more glowing review in the future. As always, I’m here if you have any questions or would like to talk further.

Cheers - Bradley from Lucky Orange

編輯時間:2021年5月28日

Im very happy with this app and the team. In the beginning it didnt worked. But the team helped me very quickly. im now in the free plan but im sure that i will change it in the future when im succesfull.

getsomevibes
德國
使用應用程式 10天
Lucky Orange LLC 已回覆 2021年5月28日

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this five-star review, and happy tracking!

Cheers - Bradley from Lucky Orange

2017年6月18日

Love the the live recordings! It's helping me figure why my conversion is low. Also the dashboard has a lot of vital statistics that can help you track your stores performance

A&K Labs

A And K Labs
美國
使用應用程式 9天
2016年11月5日

It's not live and very inaccurate.

Whisperingcowgirl
美國
使用應用程式 7個月