整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2023年2月23日

great stuff ma friend.
The awesomeness is here, and it helped me to grow my audience so much better.
I thank Jesus Christ every day hat is how we succeed

iloinen
日本
使用應用程式 9天
Lucky Orange LLC 已回覆 2023年2月23日

Wow! Thank you so much for the glowing review! It's great to hear that you grew your audience with the help of Lucky Orange. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2019年9月25日

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Devilero
比利時
使用應用程式 9天
Lucky Orange LLC 已回覆 2019年9月25日

Thanks so much for your review, please don't hesitate to reach out if we can help you with anything!

Cheers- Jordan from Lucky Orange

2022年8月3日

Bugged app, made our website to freeze and stop working on different browsers and devices making us lose sales

Yusu Skincare
美國
使用應用程式 7個月
Lucky Orange LLC 已回覆 2022年8月4日

Thank you for your feedback. Lucky Orange is committed to transparency about how our technology works and should never interfere with how your website operates. For context, our code is loaded asynchronously, meaning it does not load on your site until the essential elements have loaded and are fully functional. We have tried to get in contact with you and would like to connect to learn more about this issue. At your earliest convenience, please send an email to support@luckyorange.com.

I look forward to hearing from you soon.

Regards - Bradley, Director of Client Services, Lucky Orange

2023年1月2日

It's a nice app where you can see how costumers interact with your store, and they have a free plan option as well.

Soulful Beauty
阿拉伯聯合大公國
使用應用程式 8天
Lucky Orange LLC 已回覆 2023年1月3日

Thank you for the five-star review! Understanding how your website visitors navigate your site is the first and most important step of a good conversion rate optimization strategy. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2020年2月3日

Couldn't speak more highly of Lucky Orange. Very valuable company and service and they are super friendly. Justin has been a great rep and was able to help with questions and insights.

Sovereign Staffing Group
美國
使用應用程式 8天
Lucky Orange LLC 已回覆 2020年2月3日

It has been a pleasure getting to work with you and understand your business. We wish you continued success and are glad you chose to partner with us to help your business grow!

Cheers- Justin from Lucky Orange

2023年3月22日

Heatmaps didn't work with country redirects, so not what we needed. I tried to contact support via chat about this, but no luck.

When we canceled we thought we could continue to use recordings, but they terminated the account even though we had 2 weeks left, that we had payed for.

Can't recommend this to anyone, and would recommend Microsoft Clarity that is FREE.

ZEN8 - Swim Trainer
英國
使用應用程式 8個月
Lucky Orange LLC 已回覆 2023年3月23日

Thank you for your feedback. Based on your help ticket, our team responded less than an hour after it was initially received.

As mentioned in our email exchange, you are using our Classic app which closes the account once the plan is canceled. This information is included in a pop-up that requires you to acknowledge this policy prior to cancellation. Our new app does provide account access for the remainder of the plan following cancellation.

We would be happy to discuss this further. Please respond to our last email to continue our conversation. We would still like to reactivate your account for the remaining days within your plan and get to the bottom of your heatmap issues.

I look forward to connecting soon,
Bradley from Lucky Orange

2020年1月15日

A MUST HAVE FOR ALL DROP SHIPPERS!

RosesAndBear
美國
使用應用程式 8天
Lucky Orange LLC 已回覆 2020年1月16日

We love our drop shipping customers and happy to support you. Appreciate the review and best of luck in the new year!

Cheers- Jordan from Lucky Orange

2018年6月29日

This is a great app to have, and so informative!!!

Kelleysklosett
美國
使用應用程式 8天
2023年2月21日

Great product. Definitely going to use.

Emilia did a great job walking me through the product and we will be using it moving forward.

AVI
美國
使用應用程式 8天
Lucky Orange LLC 已回覆 2023年2月21日

So glad you found the demo call helpful! Thank you for the five-star review. We're here if you need anything!

Cheers - Bradley from Lucky Orange

2021年1月19日

I installed this app on a recommendation from my website coder, Rebecca from Rainy City Marketing. She always recommends apps that she says are "tried and true" and work well. It has been very insightful and we have used it to see if our UX experience is converting optimally. I look forward to digging into the data more. I especially like watching the recordings to gain insight into how people are shopping the site.

Klum House
美國
使用應用程式 8天
Lucky Orange LLC 已回覆 2021年1月19日

Thank you for your review and to Rebecca for the recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into that UX experience to identify ways to improve your website is invaluable to growing your business. Thanks again for your review, and we’re here if you have any questions!

Cheers - Justin from Lucky Orange