Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with 1 click.

See why customers leave without purchasing

SESSION RECORDINGS(REPLAY)

Like a DVR for your store, recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most visitors clicked, scrolled and moved. Scroll heatmaps show how far down the page visitors went before leaving and whether they got to your best products or CTAs. Unlike other heat map apps, Lucky Orange’s dynamic heatmaps work on drop down menus and overlays so you can see engagement on all of your site.

Offer shoppers discounts before they abandon their carts & gain valuable feedback

POLLS & ANNOUNCEMENTS

Create pop-up polls or announcements for a specific page or for targeted visitors like those coming from Instagram, Facebook or Google. Increase your conversion rate with questions like, “Would you like 15% off?” or “What’s keeping you from making a purchase?”

SURVEYS

Get customer feedback on what people like best, ask NPS questions or use as a form to get emails. Use time-based triggers to engage shoppers at the right time with offers or surveys.

FORM ANALYTICS

View a report of which form fields cause visitors to abandon your site or leave the form. See the form fields that took longest and which were repeated the most.

CONVERSION FUNNELS

View parts of your customer journey that have the most visitor drop off and highest abandonment. Drill into each step to watch a replay of visitor actions.

Talk with customers on your site

LIVE CHAT

Quickly respond to questions from shoppers. Set triggers for chat to appear after a certain amount or time or if shoppers visit a certain page, like return policies. Respond quickly to questions and even “co-browse” with visitors to point to areas on their screen for further clarification.

Simplify website analytics and get email reports on your store’s performance

ANALYTICS DASHBOARD

Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the number of people on your store now, overall traffic count and traffic sources.