Lucky Orange Heatmaps & Replay

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

I would hands down recommend the Lucky Orange app. Why?

Three reasons.

1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site.

2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple.

3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer.

4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding.

On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️.

If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.

Absolutely amazing features that has helped me massively in learning about my customers behaviour. Really easy to navigate and so much included in the free plan which as a new business is really handy. Thank you

This app has completely transformed the way I understand my customers' behavior. The Session Recordings and Heatmaps are game-changers—seeing exactly where visitors click and what grabs their attention has helped me identify problem areas I’d never have noticed otherwise.

The pre-built Conversion Funnels are incredibly insightful, showing me exactly where potential customers drop off in the purchase journey. Plus, the Checkout Analytics give me detailed data on customer actions during checkout, helping me reduce cart abandonment rates.

I also love the Surveys feature—no more guessing what my customers want when I can just ask them directly. The app is super easy to use, and the insights have led to noticeable increases in my conversion rates.

If you’re serious about growing your online store, this app is a must-have. Highly recommended!

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)