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Lucky orange is one of those apps that is essential to my store. I do not run and ads without it live because otherwise I cant see any points of friction my customer experiences. This app has saved me so much money on finding simple navigation errors or spelling mistakes that would otherwise deter potential customers. Highly recommend, it isnt even up for debate tbh.

I just want to update my review: It says that I have been using this app for 3 days, when in reality ive been using it for months. I would not be where I am today without this app, I truly mean it. I ALWAYS find something I need to change, even when I proof read my website 5 times before launching an iteration. If you are wanting to know why your conversion rate may have tanked, or what you can do to get it better. Get this app right now.

Every shop needs this app. It has a little bit of everything and is super helpful. Super easy to use and best of all it's FREE! I believe there are paid options but for the most part, I only needed the free version. Seriously, it's a life changer.
It helps so much to see where people left off and why. It also has announcements and surveys that people can take. BEST APP OUT THERE!

Without a doubt one of the most valuable tools for insights into your customer behavior. Once you start getting traffic into your site you really need this app. Especially when running ad campaigns. It's of great service to be able to see what the people who are clicking on certain ads are behaving like when interacting with your site. Yes, it's good for identifying issues as well but the most use I have gotten out of it is to determine what the habits are of certain customers, specifically ones that add to cart and don't buy. This app is an absolute must have.

Oh, I just had to share my excitement about Lucky Orange Heatmaps & Replay! I recently started using it on my website, and I'm blown away by the insights it provides. The best part? The free plan! I mean, seriously, it's like having a secret weapon to improve my online store without breaking the bank.

With this app, I can watch actual recordings of how visitors navigate my site. It's fascinating to see what catches their attention and where they drop off during the purchase journey. And those heatmaps? They give me a visual representation of what's hot and what's not on my website. It's like having a direct line into my customers' minds!

Oh, and the surveys are brilliant! I can ask my customers directly what they want, and it helps me fine-tune my offerings. Plus, the real-time chat feature is a game-changer. I can engage with visitors and address any issues they might have, right then and there.

Sure, there were a few hiccups with plan upgrades, but their customer service was pretty responsive and got things sorted out quickly.

All in all, Lucky Orange is an absolute gem of an app. It's easy to use, incredibly insightful, and it's definitely helping me boost conversions. If you're running an online store, I'd say you're missing out if you haven't given Lucky Orange a try. Trust me, it's a game-changer!

I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!