Lulu Direct

LOVE IT! awesome books, great customer service, couldn't ask for a better app. been using the service for over a year now and my customers and wholesale accounts are all happy, and best of all no need for inventory any more!

Super easy to use to sell POD books. The customer service is very helpful, and they're always making updates to the app to make it run better. I highly recommend it.

Lulu has helped me create the products of my dreams and seamlessly integrate it into my site! I love how the products are made to order, and have had the greatest customer service experience as well. Shout out to Cary! Highly recommend!

Have tried multiple times to get this app working and all I have to show for it is a lot of frustration and wasted time. Absolutely the WORST app experience I've had so far. Incredibly disappointed, expected much better from such a major company.

I've been using lulu for over a year now. The quality of books printed at lulu vs. anywhere else is exceptional. What I love most about the app is the customer service. Kristen, specifically, is my most favorite customer service rep I've ever encountered and if it wasn't for her I would not be such a loyal customer! The only problems with lulu and the app are the shipping prices, which are not competitive and not easy to translate to the customer. This is a huge problem that needs to be fixed, but I believe that it is being worked on which is good. I hope it is fixed soon. Still, it does not deter me from using the app as it is very easily integrates with shopify. Also the timing from order to delivery does take awhile too, but again, this is known and something they are working on. I appreciate the open communication and lulu's dedication to continuously self-improve.

I use Lulu Direct to publish my books. This was my first experience with self publishing. I considered Amazon but then I decided against it since it meant that I would have to work to market my website as well as to drive traffic to amazon. As a newbie, that was a bit much. I AM VERY pleased with my decision to go with Lulu. My second and third shippments had issues! BUT, Kristen is a darling! She was with me every step of the way. My second shippment had a few printing issues. She got them replaced at no extra cost with free shipping. My third order, for some reason, did not get to me. I informed her and it was replaced free of charge. I really do appreciate how quick she responds ( most times, within 48 hours. If ever her response is tardy, she humbly apologizes. ) So far, I rate my overall experience as 5/5!!

Lulu is by far the best and nicest company I've ever worked with. They continuously put authors' and book-publishers' needs and concerns at the top of their list. The book quality is perfect and the process is smooth and easy. The results are great and the integration with Shopify works without a glitch. And, if you have any questions or doubts Lulu personel is the nicest, most helpful people there is, while at the same time being very good at what they do! We have never had any problems with Lulu whatsoever. The few times our customers have complained is when books have not arrived – which is never Lulu's fault (but UPS's). And even at those times, Lulu has been very helpful. I would recommend Lulu to absolutely everyone! You will not find a better company.

This app has been really helpful to us! We've been able to hook up our printed items from Lulu (we love their printing quality!) to our shopify buttons and use them on our website for a streamlined order and fulfillment process. We couldn't do business without this!

Absolutely the worst app I had to use because there is no alternative that connects to Shopify. The prints take forever to get made and sent to customers. There're no notifications if there is a problem. Using this app only had a negative impact on my business's reputation and brand image because Lulu is unable to do their part. I get customers who never receive the products, only to find out that Lulu marked an address invalid because it had a special character used. Ridiculous. I do not recommend this service to anyone. It's better to not sell printed products at all then sell them with this app.

Just installed but but wondering why it's charging me an extra $2 to print a book than on the Lulu website.

I like that it allows variants! Would be great if i didn't have to upload interior to every variant if it's the same and just choose to use the same interior and just change the covers.

We'll see what happens I might place a test order just to see how it arrives.