Recensioni (78)

Valutazione complessiva
2,7
Numero di recensioni per livello
  • Il 51% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 8% delle recensioni ha 2 stelle
  • Il 28% delle recensioni ha 1 stelle
5 settembre 2018

I think the book printing drop-shipping model is a fantastic idea, and I would use it for many books, but both test copies I've received have been printed incorrectly. There is an issue with the templates that make seemingly centered designs print off-center. The other issue is that our customers don't want to wait 20 days to receive their book. For these customers to get their package in a ...

Dead Ends Entertainment
Stati Uniti
12 mesi di utilizzo dell’app
5 settembre 2023

This was originally a ONE STAR review. I will say that tech support fixed it. Please note there is NO HELP during holidays for this international company so schedule your drops accordingly. I can say there was a problem with their plugin on my account that didn't exist before. Thank you for fixing this LULU.

Old School Dungeon Master
Stati Uniti
7 mesi di utilizzo dell’app
17 settembre 2021

L'app funziona bene e non abbiamo avuto reclami sulla qualità di stampa dei libri. Per ora ha solo cambiato nome rispetto alla versione precedente. Rimane il problema che non memorizza, nelle impostazioni, la regione di provenienza del mittente e ha tempi di produzione e spedizione un po lenti per gli standart attuali. Non ci pare che siano disponibili 3.000 formati! Sarebbe utile fossero più ...

Fontana Editore
Italia
11 mesi di utilizzo dell’app
11 aprile 2019

This app simply does NOT work! I've actually reached out to their support team TWO times over the course of 3 months and they haven't responded... it's a shame because I actually use their website to print my books...

Kampion Fitness
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Lulu Publishing ha risposto 16 aprile 2019

Hi Kampion. We are so bummed that you're having this issue, but thank you for reporting it to us when you did. We have actually responded quickly each time, but not sure if ...

15 luglio 2018

Serious excited to print my first book! THANKS LULU

Nailgurl
Stati Uniti
12 giorni di utilizzo dell’app
2 agosto 2021

I'm a small (2 product) self publisher of natural history field guides (BYOGUIDES) who was badly burned a few years back by Shipwire. The combination of Shopify / Lulu has allowed me to relaunch my business without the hassle of warehousing and arbitrarily changing Shipwire policies. The Shopify / Lulu interface / model is not 'simple' to understand or navigate initially, especially if you are ...

BYOGUIDES
Australia
5 mesi di utilizzo dell’app
14 dicembre 2018

While the product creation was fine, and the order process appeared to go smoothly, I've ordered a total of 5 books between two orders, and haven't received a single one.

**edit**

Customer service via Joseph has been very helpful with my initial problem, my review has gone from 1 to 3 stars after resolving the misunderstandings that were easily resolved. Holding off for the exciting conclusion to ...

The Rogue Crusade
Stati Uniti
3 mesi di utilizzo dell’app
15 agosto 2022

I appreciate the fact that this app helps save time in submitting and fulfilling orders, but the print cost / revenue shown on the Lulu.com website is inaccurate with the cost to actually sell a book in Shopify. The Lulu Direct print cost is about 20% higher than the Lulu book store cost--they say that's to cover fulfillment costs. But yet they ALSO charge an extra $1.50 PER BOOK on Shopify, ...

Victory Writing Shop
Stati Uniti
3 mesi di utilizzo dell’app
Data modifica: 2 novembre 2023

11/1/2023
I updated my review from a 2 to 4 after receiving a helpful email directly from Lulu about how to configure the Shopify checkout to ensure tracking auto-populates an order. The problem should be fixed now.

My other concern regarding error notifications is already being addressed in an upcoming app update. There is no ETA when the new features will be available, but it is being worked on ...

Rachel K Stone
Stati Uniti
2 mesi di utilizzo dell’app
16 novembre 2020

Poor quality control. Poor customer support. I placed orders for several samples from LuLu (both in Shopify via the app and through xpress.lulu.com). The gloss cover paperback was fine, but the matte covers on three different paperbacks were badly curled. I also contacted support about the customized packing slip: LuLu acknowledged that there was an issue and said its developers were ...

The Obolus Press
Canada
14 giorni di utilizzo dell’app