Lulu Direct

I'm also having a lot of issues connecting LuLu direct app with my Shopify store. This has been an ongoing problem.

They have fundamentally broken this App after the recent "update", by removing mapped shipping and not implementing an equal alternative.

Essentially useless as a hands off print on demand service, where you now have to baby every single order to make sure the shipping method is correct, otherwise it defaults to a more expensive method and you lose money on the sale.

Pre update this was a very ...

When i am trying to connect Lulu direct to my shopify store and open the app, it fails to load and brings up a new tab saying unable to find correct link to website. So this leaves me unable to use Lulu direct for my needs. If anyone could help me out on this situation, I would be very grateful thankyou.

I am having the hardest time getting my products properly linked / set up through Lulu Direct. All of the instructional videos are out of date, so all the information and instructions that they are giving doesn't apply to this new format, making it a huge pain to set up. If you update your entire structure, you need to update your videos too. Otherwise, you are just leaving people in the dark, ...

I connected this app to my website so that my journals can ship to the customers directly without me having to order in bulk. There must be a glitch in the system because several of the orders from my website has not transferred over to the app. Thankfully my number of orders is self manageable or this is something that I would not have easily caught. In trying to resolve the issue, Lulu is ...

When I press the option to associate one of my books with lulu app, the full list of books doesn't show up. If I put the whole title, the book doesn't show up. The paperback cover takes too much time to process as well, because of the size requirements. There should be a format that integrates the front image and allows to add text to the back image. This would allow a much faster process. The ...

I use Lulu xPress for about two years now. It worked well until several months ago and it became a disaster. Apparently there is 0 quality assurance made at the printing facilities. I have numerous copies of my book delivered with pages empty of content. The support is always helpful and sends a replacement, but in last several weeks I had several clients who received faulty product even on ...

Have tried multiple times to get this app working and all I have to show for it is a lot of frustration and wasted time. Absolutely the WORST app experience I've had so far. Incredibly disappointed, expected much better from such a major company.

I launched a print on demand store for stationery. And have had a horrible experience in terms of the length of time it takes for orders to be delivered in addition to customer assistance. The "estimated time frames" are merely suggestions. The real dates of arrival could be more than 2 weeks past then... Also, they never actually say how long production takes. however, once they list your order' ...

Everything about this app is easygoing but the processing and shipping are insane. I am better off ordering in bulk in processing the orders myself.