리뷰 (78)

전체 평점
2.7
평점 수준당 개수
  • 평점의 51%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 8%가 별 2개입니다
  • 평점의 28%가 별 1개입니다
2018년 9월 5일

I think the book printing drop-shipping model is a fantastic idea, and I would use it for many books, but both test copies I've received have been printed incorrectly. There is an issue with the templates that make seemingly centered designs print off-center. The other issue is that our customers don't want to wait 20 days to receive their book. For these customers to get their package in a ...

Dead Ends Entertainment
미국
앱 사용 기간 12개월
2023년 9월 5일

This was originally a ONE STAR review. I will say that tech support fixed it. Please note there is NO HELP during holidays for this international company so schedule your drops accordingly. I can say there was a problem with their plugin on my account that didn't exist before. Thank you for fixing this LULU.

Old School Dungeon Master
미국
앱 사용 기간 7개월
2021년 9월 17일

L'app funziona bene e non abbiamo avuto reclami sulla qualità di stampa dei libri. Per ora ha solo cambiato nome rispetto alla versione precedente. Rimane il problema che non memorizza, nelle impostazioni, la regione di provenienza del mittente e ha tempi di produzione e spedizione un po lenti per gli standart attuali. Non ci pare che siano disponibili 3.000 formati! Sarebbe utile fossero più ...

Fontana Editore
이탈리아
앱 사용 기간 11개월
2019년 4월 11일

This app simply does NOT work! I've actually reached out to their support team TWO times over the course of 3 months and they haven't responded... it's a shame because I actually use their website to print my books...

Kampion Fitness
미국
앱 사용 기간 대략 2개월
답글 Lulu Publishing개 2019년 4월 16일

Hi Kampion. We are so bummed that you're having this issue, but thank you for reporting it to us when you did. We have actually responded quickly each time, but not sure if ...

2018년 7월 15일

Serious excited to print my first book! THANKS LULU

Nailgurl
미국
앱 사용 기간 12일
2021년 8월 2일

I'm a small (2 product) self publisher of natural history field guides (BYOGUIDES) who was badly burned a few years back by Shipwire. The combination of Shopify / Lulu has allowed me to relaunch my business without the hassle of warehousing and arbitrarily changing Shipwire policies. The Shopify / Lulu interface / model is not 'simple' to understand or navigate initially, especially if you are ...

BYOGUIDES
오스트레일리아
앱 사용 기간 5개월
2018년 12월 14일

While the product creation was fine, and the order process appeared to go smoothly, I've ordered a total of 5 books between two orders, and haven't received a single one.

**edit**

Customer service via Joseph has been very helpful with my initial problem, my review has gone from 1 to 3 stars after resolving the misunderstandings that were easily resolved. Holding off for the exciting conclusion to ...

The Rogue Crusade
미국
앱 사용 기간 3개월
2022년 8월 15일

I appreciate the fact that this app helps save time in submitting and fulfilling orders, but the print cost / revenue shown on the Lulu.com website is inaccurate with the cost to actually sell a book in Shopify. The Lulu Direct print cost is about 20% higher than the Lulu book store cost--they say that's to cover fulfillment costs. But yet they ALSO charge an extra $1.50 PER BOOK on Shopify, ...

Victory Writing Shop
미국
앱 사용 기간 3개월
2023년 11월 2일에 편집됨

11/1/2023
I updated my review from a 2 to 4 after receiving a helpful email directly from Lulu about how to configure the Shopify checkout to ensure tracking auto-populates an order. The problem should be fixed now.

My other concern regarding error notifications is already being addressed in an upcoming app update. There is no ETA when the new features will be available, but it is being worked on ...

Rachel K Stone
미국
앱 사용 기간 2개월
2020년 11월 16일

Poor quality control. Poor customer support. I placed orders for several samples from LuLu (both in Shopify via the app and through xpress.lulu.com). The gloss cover paperback was fine, but the matte covers on three different paperbacks were badly curled. I also contacted support about the customized packing slip: LuLu acknowledged that there was an issue and said its developers were ...

The Obolus Press
캐나다
앱 사용 기간 14일