리뷰 (78)

전체 평점
2.7
평점 수준당 개수
  • 평점의 51%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 8%가 별 2개입니다
  • 평점의 28%가 별 1개입니다
2021년 3월 8일

A little slow on actually processing and shipping orders but amazing customer service and high-quality book production.

The Class by Taryn Toomey
미국
앱 사용 기간 3년 초과
2024년 1월 22일에 편집됨

Recommended. The app works well. So far, all orders have been fulfulled properly. There have been one or two minor problems which customer service have handled well and promptly. In general customer service is excellent. [EDIT - over one year later, customer service continues to be excellent]

There are some downsides to consider before using the app:

- Orders to some locations seem to arrive ...

The CES Book
미국
앱 사용 기간 1년 초과
2023년 9월 5일

This was originally a ONE STAR review. I will say that tech support fixed it. Please note there is NO HELP during holidays for this international company so schedule your drops accordingly. I can say there was a problem with their plugin on my account that didn't exist before. Thank you for fixing this LULU.

Old School Dungeon Master
미국
앱 사용 기간 7개월
2021년 8월 2일

I'm a small (2 product) self publisher of natural history field guides (BYOGUIDES) who was badly burned a few years back by Shipwire. The combination of Shopify / Lulu has allowed me to relaunch my business without the hassle of warehousing and arbitrarily changing Shipwire policies. The Shopify / Lulu interface / model is not 'simple' to understand or navigate initially, especially if you are ...

BYOGUIDES
오스트레일리아
앱 사용 기간 5개월
2018년 12월 14일

While the product creation was fine, and the order process appeared to go smoothly, I've ordered a total of 5 books between two orders, and haven't received a single one.

**edit**

Customer service via Joseph has been very helpful with my initial problem, my review has gone from 1 to 3 stars after resolving the misunderstandings that were easily resolved. Holding off for the exciting conclusion to ...

The Rogue Crusade
미국
앱 사용 기간 3개월
2023년 11월 2일에 편집됨

11/1/2023
I updated my review from a 2 to 4 after receiving a helpful email directly from Lulu about how to configure the Shopify checkout to ensure tracking auto-populates an order. The problem should be fixed now.

My other concern regarding error notifications is already being addressed in an upcoming app update. There is no ETA when the new features will be available, but it is being worked on ...

Rachel K Stone
미국
앱 사용 기간 2개월
2023년 3월 15일

Just installed but but wondering why it's charging me an extra $2 to print a book than on the Lulu website.

I like that it allows variants! Would be great if i didn't have to upload interior to every variant if it's the same and just choose to use the same interior and just change the covers.

We'll see what happens I might place a test order just to see how it arrives.

Deja Drewit
미국
앱 사용 기간 2일