Get your customers to review you on top review platforms such as Trustpilot, Yelp, Facebook and Google.
Improve your reputation across the web. Review requests are scheduled automatically after an order is fulfilled.
Complete control over requests. Cancel any scheduled requests. Request reviews manually.
Increase Your Reviews
Get your customers to positively review you on top review platforms such as Trustpilot, Yelp, Facebook and Google.
- Send Automatic Review Requests are "X" Days
- Send Manual Review Requests
- Works with Trustpilot, Yelp, Facebook Page, Google Review, Reviewcentre.com, Mamma.com, Yell + More.
- Reduce Negative Reviews using smart funnels
- Ability to customize review email
- Disable requests for individual orders
Installation & setup is fairly straight forward. Lumo is pre-configured to work out the box, just add a Review Platform URL and enable. There is documentation for setting up Lumo & troubleshooting. If you have any questions or problems with installation and would like some help, we fully support our apps so simply drop us a message.
We are always looking to help store merchants so if you have a feature request for Lumo or any of our other apps, please let us know!
Fine Bedding Company
Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.
Looked good on the screens, unfortunately it throws Amazon S3 errors and is unusable. Completely broken.
Apologies for the issue. The "Clear" button was returning an S3. Clicking the thumbnail underneath would have worked as expected. A fix has now been pushed. Please consider updating your review in response :)
Turberville's Welsh Honey
Very straightforward and easy to use, makes sending out email requests for reviews quick and effortless and you can even send out emails to customers who have bought in the past.