レビュー (3)

総合評価
2.5
評価レベルごとの件数
  • 評価の67%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の33%は2つ星です
  • 評価の0%は1つ星です
編集日:2024年10月20日

UPDATE: I recently reinstalled this app but encountered a problem where the product pictures are not uploading. I attempted to uninstall and reinstall, but the issue persists. I have also contacted Luxury Beauty through email and their website but have yet to receive a response. While I understand it is the weekend, I would expect a quicker response. I will continue to wait for a resolution.
I really like this app, but they do NOT reply to their customers. You never see anything from this company. You are pretty much on your own. This app is very easy to use the products are awesome but again...if you can't find help to the smallest questions, it makes the app look and feel terrible. Just my opinion.

Dragonfly Lane Boutique
アメリカ合衆国
アプリの使用期間:16日
iBeAuthenticが返信しました 2024年9月11日

Thank you for your review. We're glad to hear you like the product available in our app, and we apologize for the challenges you've had in reaching our team. We're happy to help answer any questions you have and ask that you reach out to us at appdevelopment@ibeauthentic.com or through the contact page on our website at luxurybeauty.io. Both of these channels are consistently monitored by our customer support team, and they will respond within one business day of any inquiries we receive.