Rezensionen (173)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
22. Januar 2024

No customer service response. Desperately waiting to launch a store and our partners are unable to get a response at all!

Roilty Concentrates
Kanada
Etwa ein monat mit der App
ShipHero hat geantwortet 11. März 2024

Hi Roilty Concentrates Team,

We apologize for the inconvenience and regret that we have not received any emails from registered users associated with your account.

Please ...

18. Mai 2020

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
Vereinigte Staaten
Etwa 22 stunden mit der App
ShipHero hat geantwortet 18. Mai 2020

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet ...

Bearbeitet am 26. Oktober 2023

Our experience with Shiphero Fulfillment has been deeply unsettling. We have been consistently overcharged for shipments, sometimes by up to five times the quoted amount. When we've tried to address these discrepancies, we were directed to a clause in their Terms of Service which provides a mere 30-day window for claims. This policy not only imposed unexpected costs on our business but also put ...

Canvas by Numbers
Vereinigte Staaten
ShipHero hat geantwortet 12. September 2022

Hello Canvas by Numbers team,
We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing ...