LVK Logistics

We've worked with ShipHero for over 2 years and had a great experience for the first 1-1.5 years. Over the past 6 months things have gone downhill FAST. Reading the other recent reviews, it's clear we are not the only ones having these issues. Impossible to reach support (no more chat feature or phone number), orders taking weeks to ship out, losing our inventory (currently almost 1,000 units of ...

My small business was with ShipHero for large amount of its life. In the beginning, the service was great and I was getting proper responses from support about all my shipping inquiries. Then, after being with ShipHero for a few months, large issues started to arise.

I noticed I was beginning to get charged more for certain shipments, despite them being the same exact product. I reached out to ...

We are using this App since 2020. And we overpaid almost $500+ USD for their hidden fake invoice. BE AWARE!! You will have no option to remove your card from their dashboard. You will have your regular invoice. But they will charge your card hiddenly without any reason. Their customer support will ask you to pay the same invoice 2-3 times. You will have no records. Even after 1 year when we shout ...

Been pretty happy using them, mostly because of great support staff. Excellent if you're just getting started, and the only 3PL app that is on the app store and not a private app.

Bel is very knowledgeable and on point. She knows how to get the job done and gets it done well. We appreciate her.

This was my original review when we started with ShipHero: This app is actually just an integration with an AMAZING order fulfillment company. We did a lot of research looking for a 3rd party shipping partner and landed on ShipHero. We couldn't be any happier. Their shipping management software is incredible, their pricing is super affordable and their support team is out of this world. ...

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees saved me $2 per product and I don't have to go to the post office 3x a day anymore. They were friendly and easy to work with.

Save Millions . Do read it completely . Did you get fooled by plenty of 5* reviews here? I was , as well and it turned out to be the biggest mistake of my ecommerce life .90% of the people writing these reviews aren't with shiphero anymore Background:They will force(persuade) you to write a review immediately after signing up - the process of which is smoothless .You'll install their app on your ...

Until they get things fixed, avoid unless you want your business to be crippled. ShipHero used to be amazing, but as of the past two months, are extremely understaffed and not delivering on their service level agreement. Their support has been lacking tremendously lately, taking anywhere from 4 days - nearly 2 weeks to respond to inquiries. I have run out of stock because their receiving ...

A year ago, this was a great app and service. At the time, would've recommended it to anyone. Now? RUN FAR, FAR, FAR AWAY. They previously used a great chat support feature and it was great. They got rid of that and moved to a ticketed system, which wasn't too bad, but they became slightly less responsive. Now, you submit a ticket and you'll be lucky to get a response in weeks. They don't have a ...