Recensioni (172)

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
8 ottobre 2020

ShipHero has been far and away the best fulfillment center I've dealt with. Their software is amazing which makes a huge difference. Also their support staff are always ready to help. Hats off to Bel and Clara - they go above and beyond to help me when I make mistakes (they're generally my fault haha). I wouldn't go with anyone else.

Vaped
Canada
Oltre 3 anni di utilizzo dell’app
17 febbraio 2021

We use Shiphero to fulfill all our US orders. They are a pleasure to work with. Everyone on the team is equally helpful, very quick to respond and they do their best to problem solve if ever it's needed. Highly recommend!

Pacey MedTech
Canada
Oltre 3 anni di utilizzo dell’app
18 gennaio 2021

ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!

Her Lash Decor
Canada
Oltre 3 anni di utilizzo dell’app
Data modifica: 29 aprile 2021

It's always a pleasure working with Ship Hero. We've been using their services for over 2 years and it's been great. I appreciate Bela's help for always attending to all our needs. Thank you!

Fresh Dolls Store
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 21 agosto 2023

Terrible service. Orders will go unfulfilled and you need to create a case to get them packed. That's what tech you get with a "$500 tech fee."

Holy Santo
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 18 novembre 2020

I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!

CROWNHEART WATCHES
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Data modifica: 22 giugno 2022

As our company is getting more traction, the team has been extremely responsive and helpful with any inquiry we have. With all of the growing pains being a start up, it is so relieving to know that people like Jazmin have my back. Her and the entire team are extremely reliable. Thank you. Updated review: Ship Hero, and people like Maria and Clara, are a shining light in the fulfillment business. A tech forward company with this level of service is almost unheard of. We were with Shipbob before and they couldn’t have cared less about us as a company, just our dollars. ShipHero should be your first look.

LuxyLoo
Stati Uniti
Circa 3 anni di utilizzo dell’app
ShipHero ha risposto 12 maggio 2022

Hello LuxyLoo,
We really appreciate you taking the time to leave us feedback and letting us know how we're doing. We're so glad that Jazmin is proving to be a rockstar - we agree, she's pretty awesome! We look forward to continuing to work with you and help LuxyLoo grow even more!

16 giugno 2021

You'll love it - The system they have and the integration with Shopify are phenomenal. What I like about them is a simplicity and a straight to the point support. If you are a busy person in need of 3PL, you are at the right place.

MYIONPA.COM
Stati Uniti
Circa 3 anni di utilizzo dell’app
30 giugno 2021

Finally a fulfillment partner with no BS (prices are listed upfront and are consistent for everyone -- no quotes and other shady practices), amazing onboarding process with guided virtual meetings and amazing responsive customer support that will address any issue you might have.

rucolahealth
Stati Uniti
Circa 3 anni di utilizzo dell’app
3 agosto 2023

Charged $1,000 for a 'tech' fee even though we weren't using the service. And not willing to refund it

BOLD Shave
Regno Unito
Quasi 3 anni di utilizzo dell’app
ShipHero ha risposto 5 settembre 2023

Hi Bold Shave Team,
We're truly sorry about the billing issue you've experienced – we understand your frustration. We'd like to investigate and ensure fair billing.
Please reach out to us at fulfillment@shiphero.com, and we'll promptly assist you.
At ShipHero, we prioritize transparent billing and take such concerns seriously. Your satisfaction is important, and we're committed to resolving this matter to your contentment.