レビュー (173)

総合評価
4
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の13%は1つ星です
2020年5月18日

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
アメリカ合衆国
アプリの使用期間:約22時間
ShipHeroが返信しました 2020年5月18日

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet ...

2019年7月23日

We outsourced fulfillment to ShipHero Fulfillment and they're great. Pricing is clear, they ship promptly and the software is easy to use. I recommend them.

kitsunebjj
アメリカ合衆国
アプリの使用期間:10分
編集日:2023年10月26日

Our experience with Shiphero Fulfillment has been deeply unsettling. We have been consistently overcharged for shipments, sometimes by up to five times the quoted amount. When we've tried to address these discrepancies, we were directed to a clause in their Terms of Service which provides a mere 30-day window for claims. This policy not only imposed unexpected costs on our business but also put ...

Canvas by Numbers
アメリカ合衆国
ShipHeroが返信しました 2022年9月12日

Hello Canvas by Numbers team,
We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing ...