レビュー (172)

総合評価
4
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の13%は1つ星です
2021年11月18日

Excellent reliable fulfilment services and Bel is awesome in support! They genuinely do care and go above and beyond to help.

Chubby Mealworms USA
アメリカ合衆国
アプリの使用期間:約2年
ShipHeroが返信しました 2021年11月19日

Hello Chubby Mealworms USA,
Thanks for taking the time to leave us an awesome review. We think Bel is pretty amazing as well. We look forward to continuing to work together!

2019年12月11日

Incredible experience working with Shiphero. I've never worked with 3PL, so as you can imagine, the prospects were daunting and absolutely terrifying! Shiphero made it so easy...I cannot believe we did it! (and so easy at that!) Shiphero received my product well (bent over backwards actually, stayed late during BFCM given unforeseen shipping delays on my end). The dashboard is very intuitive, ZERO learning curve and connects well with my store and team members. Maggie and Russel are so thoughtful and patient but most importantly, subject matter experts in logistics, technology and customer service. Can't thank you guys enough for all the initial and continued support and going the extra mile (it's always noticed and appreciated)

Blush and Bar
アメリカ合衆国
アプリの使用期間:約2年
2020年6月10日

Shiphero makes our lives much easier and better! No need to worry about shipping any more as they provide the best and fast service! Website is also easy to use and whenever having questions or concerns, it's really good to contact them directly through the dashboard! Thank you all (Bel, Danielle, and Bela) for prompt response and your attention to my questions! Really appreciate your best customer service!

SilenFlow
カナダ
アプリの使用期間:約2年
2022年5月2日

Great app! Bel has been helping us with our requests. She provides great service for us. She assists us with issues and other concerns.

The Jolie Market
アメリカ合衆国
アプリの使用期間:約2年
ShipHeroが返信しました 2022年5月5日

Hello Jolie Market,
Thank you so much for taking a moment to let us know how awesome Bel is. And we're so grateful for the 5-star review for our app. We're glad that ShipHero and our Client Support team has met and exceeded your expectations. Thanks again!

2021年11月4日

ShipHero is by far the best warehousing and fulfillment partners in the market today. As a small business myself, they have helped me on an individual level and was always available for any questions or issues. Kudos to Silvana from the onboarding team who helped me since the beginning!

The Lunar Company
アメリカ合衆国
アプリの使用期間:約2年
ShipHeroが返信しました 2021年11月4日

Hello!
Thank you so much for leaving an amazing review. We greatly appreciate our customer feedback and we're so glad that your experience with ShipHero, and Silvana has been so positive and set the stage for continued success with us. We look forward to working together and wish The Lunar Company nothing but success in the future!

2021年11月16日

The customer service & onboarding team are top notch – big shout out to Silvana who was beyond helpful in my not-so-simple configurations of pre-orders & rules my business required! It feels so good to finally be in a warehouse & not shipping my own packages. Thank you to a team I can trust to make it happen smoothly! Highly recommend.

Cycles Journal
アメリカ合衆国
アプリの使用期間:2年弱
ShipHeroが返信しました 2021年11月19日

Hello Cycles Journal!
Thank you so much for taking the time to leave us such an awesome review. We agree that Silvana is pretty great! And we love our Onboarding and Client Support Teams too. Thanks again!

編集日:2022年3月18日

The ShipHero support team is responsive and very helpful. I especially appreciate how they are considerate of the needs of small businesses. Thank you again for all your help, Clara!

Dot Line Curve
スイス
アプリの使用期間:2年弱
ShipHeroが返信しました 2021年10月14日

Hi Dot Line Curve! Thank you so much for your awesome review. We're so glad that our support team has been helpful and exceeded your expectations. We're looking forward to working with you and helping you succeed!

2021年7月14日

ShipHero is great! After almost a year of struggling with FBA, I decided to switch fulfillment centers and I'm glad I found ShipHero. The customer service is amazing! Especially Marina is very helpful! Always responsive, supportive and there to help with any questions I have. I would definitely recommend their services and prices.

Travel Challenge Book
アメリカ合衆国
アプリの使用期間:2年弱
2021年9月30日

Working with ShipHero has been great. Their service and response time are excellent. The app integrates with Shopify and the setup is very easy. I would highly recommend ShipHero to anyone looking for a fulfillment solution that integrates with a Shopify store.

Fuchistore
アメリカ合衆国
アプリの使用期間:2年弱
ShipHeroが返信しました 2021年10月14日

Hello Fuchistore!
We do love our Shopify clients! It's important to us that ShipHero and Shopify work seamlessly together and we're glad to know that it's been a smooth setup process. Thank you for the 5-star review and your continued support.

編集日:2021年10月4日

Shiphero has helped our small business grow and reduce shipping times across the US. Their customer service team is very attentive and it's super easy to communicate with them via the chat feature on their site. Bel and Sophia have been especially helpful over the past few months as we've had to execute a number of special projects that are outside the typical scope of work for the Shiphero team.

Robin Golf
アメリカ合衆国
アプリの使用期間:2年弱