レビュー (173)

総合評価
4
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の13%は1つ星です
編集日:2021年11月12日

Overall great app. The customer service representatives go out of their way to assist you with any issues and the dashboard is very user-friendly. I had one poor experience with a slow customer service response. I complained about the issue and the team responded quickly (specifically Danielle), and resolved it almost immediately. I look forward to working with Shiphero as my fulfillment service. Bel is always very helpful as well!

CMI Health Store
アメリカ合衆国
アプリの使用期間:1年以上
2021年2月2日

I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.

I AM & CO
アメリカ合衆国
アプリの使用期間:1年以上
2021年10月28日

So far this is the best fulfillment company I have dealt with this far. Amazing communication, they are extremely fast response time and are very efficient. You will definitely have fewer headaches to worry about

InchargeKey®
アメリカ合衆国
アプリの使用期間:1年以上
ShipHeroが返信しました 2021年10月28日

Hello InChargeKey,
Less headaches are always a good thing! Thanks so much for taking the time to leave us a review. We always appreciate hearing from our clients - and we're so glad that everything has been going great so far!

編集日:2021年4月14日

Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far!
Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.

Tasty Pastry Home
アメリカ合衆国
アプリの使用期間:1年以上
2024年2月8日

Soledad Isla from ShipHero is an absolute pleasure to deal with and has been extremely helpful in resolving my issues quickly and efficiently. Highly recommend!

SOH Melbourne
オーストラリア
アプリの使用期間:1年以上
2019年12月4日

The APP has made my work much faster and easier. Thanks to the Team at ShipHero for helping me get going and setting up my store correctly. Russel you have been a tremendous help and I appreciate all you have done!

The Democratic Change Store
アメリカ合衆国
アプリの使用期間:1年以上
2021年2月22日

We have switched from Dropshipping from CH to a warehouse in the US with Shiphero. The transition went very smoothly and our orders are being delivered within 5days. Great support as well.
Would recommend!

Body Coach™
カナダ
アプリの使用期間:1年以上
2022年4月7日

After a few bumps getting ShipHero setup properly, Bela from support quickly helped us get the app up and running as we had hoped!
Bela's support has been phenomenal.
I would highly recommend ShipHero and for support and onboarding, you can't do much better than Bela.

Tools4Wisdom
アメリカ合衆国
アプリの使用期間:約1年
ShipHeroが返信しました 2022年4月7日

Hello Tools4Wisdom,
We're so glad that Bela was able to smooth out any bumps and get you up and running. Thank you for taking a moment to leave us a review. We're so glad that things are going smoothly and we appreciate the feedback. Thanks again!

2020年11月26日

From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.

Venice Skin Co
カナダ
アプリの使用期間:約1年
編集日:2021年12月4日

Bel at Shiphero Customer Service has been very helpful in quickly straightening out some of the shipping challenges related to the Holiday Season Crunch

New Age Floral
アメリカ合衆国
アプリの使用期間:約1年
ShipHeroが返信しました 2021年8月19日

Thank you so much for your review and for letting us know how Bel is! We agree!