Avaliações (172)

Avaliação geral
4
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
Editado a 6 de agosto de 2020

***Upadate***
The folks at ShipHero continue to delight me. My business has steadily increased and they have met every demand with this change. They are fast, efficient, and handle large orders like champs! Bel, Bela and Clara are so fast to respond to customer service issues which makes my job seamless. Love that!

ShipHero has been such a huge part of our startup. Their customer service is spot on and they are always super quick to resolve issues or answer questions. It's been a steep learning curve for us and they have held our hand each step of the way. I highly recommend them.

Zenimal®
Estados Unidos
11 months usando a aplicação
15 de março de 2022

ShipHero has great service. They are very quick to respond, pay close attention to detail, and feel like an extension of my team. Ana, Bela and Silvana have been great to work with. I would highly recommend ShipHero.

Atomic Marshmallow Pillow
Canadá
10 months usando a aplicação
Questão respondida por ShipHero 18 de março de 2022

Hi Atomic Marshmallow Pillow (awesome name, BTW)!
Thank you for taking the time to leave us a review and for letting us know how awesome our Client Support team is - especially Ana, Bela and Silvana. We agree they're all pretty awesome! Thank you!

12 de maio de 2021

ShipHero Fulfillment is the best our there. Customer support helped us set everything up and they have very good prices, compare to other fulfillment centers. Five starts!

GT collection
Eslovénia
10 months usando a aplicação
Editado a 24 de novembro de 2020

Carina, Clara, Mar, Bel and Marina to the rescue!! They are responsive and are on point. They helped me with all my questions (I have a lot xD). Highly recommend using ShipHero for your needs, even if you're small company!

maarblebeauty
Estados Unidos
10 months usando a aplicação
16 de abril de 2020

ShipHero has been great. Very easy initial set up and great communication throughout the entire process. Excellent pricing model.

Aureliuss
Estados Unidos
10 months usando a aplicação
2 de novembro de 2021

Great app, fantastic support. Bel, Andrea, Clara, Sophia and Carina are all great. The app does have some bugs that pop up every now and then, but the support team takes care of it and is always on top of any issues.

Fighthaus
Canadá
10 months usando a aplicação
10 de janeiro de 2021

In short: super easy and amazing experience from Mari, definitely exceeded my expectations! Just started working with them and the whole integration process is super easy. Mari F. and the whole team made the onboarding process a breeze. Mari was super friendly and kind. If you're like me and like talking to humans to get doubts solved (especially when learning something) its super easy to schedule a call and was able to talk with her the next day at the latest. Thanks for all the help! :)

Vibeegg
Estados Unidos
10 months usando a aplicação
15 de julho de 2021

Yet another 5-star review for ShipHero. Before ShipHero, we were fulfilling 20-30 orders a day from our shop, something that would take an hour or two out of every day. We thought about hiring someone, but between the cost of labor, shipping, and packing materials it ended up being basically a draw with the cost of ShipHero. And since our shop is in the middle of nowhere, significantly slower than ShipHero. We brought ShipHero online the day before I left for a weeklong vacation. Silvana went the extra mile to make sure that our first shipping plan was received just minutes after it arrived at their warehouse and I got to see some of the first orders being fulfilled as I drove out of town. What a relief! Since then we've had the pleasure of watching our orders fulfilled usually in less than 30 minutes from the time a customer places them and our production schedule has moved to building and shipping cases of product instead of building for the days shipments. In over 1000 shipments so far we haven't had one error report from a customer. I especially LOVE the picture you can see of every packed shipment before it goes out the door. Searching for a fulfillment company is one of the worst parts of ecommerce. So many choices, none of them seem differentiated, pricing is complicated and hard to compare between them. ShipHero is the real deal - super fast everything, excellent customer service, and priced about the same as what it would cost to do it yourself. Stop searching and go grow your business again. Go with ShipHero!

Holstery
Estados Unidos
9 months usando a aplicação
10 de novembro de 2021

Bela was the best help for our inquiry! Fast, effective reply and solved issue. Thumbs up and recommend.

CORE
Alemanha
9 months usando a aplicação
Questão respondida por ShipHero 11 de novembro de 2021

Thank you CORE! We appreciate you taking the time to leave a 5-star review! And thanks for letting us know that our customer support team is rockin' it. We think they're pretty awesome, too.

Editado a 10 de setembro de 2020

very nice app and excellent support - pricing for fulfillment is competitive and they keep communication lines very open. I have had a few glitches with the interface and support worked diligently to resolve them.

Premium Brands 4 Less
Estados Unidos
9 months usando a aplicação