Avaliações (172)

Avaliação geral
4
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
Editado a 22 de junho de 2022

As our company is getting more traction, the team has been extremely responsive and helpful with any inquiry we have. With all of the growing pains being a start up, it is so relieving to know that people like Jazmin have my back. Her and the entire team are extremely reliable. Thank you. Updated review: Ship Hero, and people like Maria and Clara, are a shining light in the fulfillment business. A tech forward company with this level of service is almost unheard of. We were with Shipbob before and they couldn’t have cared less about us as a company, just our dollars. ShipHero should be your first look.

LuxyLoo
Estados Unidos
About 3 years usando a aplicação
Questão respondida por ShipHero 12 de maio de 2022

Hello LuxyLoo,
We really appreciate you taking the time to leave us feedback and letting us know how we're doing. We're so glad that Jazmin is proving to be a rockstar - we agree, she's pretty awesome! We look forward to continuing to work with you and help LuxyLoo grow even more!

16 de junho de 2021

You'll love it - The system they have and the integration with Shopify are phenomenal. What I like about them is a simplicity and a straight to the point support. If you are a busy person in need of 3PL, you are at the right place.

MYIONPA.COM
Estados Unidos
About 3 years usando a aplicação
30 de junho de 2021

Finally a fulfillment partner with no BS (prices are listed upfront and are consistent for everyone -- no quotes and other shady practices), amazing onboarding process with guided virtual meetings and amazing responsive customer support that will address any issue you might have.

rucolahealth
Estados Unidos
About 3 years usando a aplicação
31 de março de 2021

Just started using these guys and I just can't believe I wasted so much effort for many years before making the switch. Fantastic customer service and I am not surprised they have such excellent feedback. Wish they had a fulfilment centre in EU so I don't have to use anyone else!

Strapins
Austrália
Almost 3 years usando a aplicação
30 de abril de 2021

I cant recommend Ship Hero highly enough! Belen Giglio specifically is my hero! Belen and the team have been excellent in helping me organize the fulfillment side of my granola business. The tech is seamless and everything has gone to plan with this extremely dedicated and responsive team. very well done!

Tom's Granola
Estados Unidos
Almost 3 years usando a aplicação
3 de dezembro de 2020

Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.

Dr. Paul Williams
Estados Unidos
Over 2 years usando a aplicação
6 de maio de 2020

Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.

CraveLyfe
Estados Unidos
Over 2 years usando a aplicação
Editado a 7 de abril de 2021

Really am very pleased with Easy Fulfillment (ShipHero), the onboarding calls were to the point and helpful, getting stock on to their shelves a breeze, and their packing and shipping has been great with my customers being very pleased with the delivery times. All very important when I'm based in the UK and looking to grow my business in the US. I've been using ShipHero for a couple of months now, and when needed, customer services are super helpful, with a chat facility and friendly people on the other end. Special thanks to Mario, Bel and Bela.

Botched Ink
Reino Unido
Over 2 years usando a aplicação
25 de junho de 2021

This service is a total game changer! I no longer have to worry about fulfillment. The onboarding experience was really easy and the customer support is first rate. They are very helpful and continue to support along the way. Highly recommended for anyone looking to grow their e-commerce business.

spyker swim
Estados Unidos
Over 2 years usando a aplicação
19 de novembro de 2021

Bel is awesome, Excellent, Reliable in support! She does care and go above and beyond to help. She is a lifesaver!! :)
Bel if you are seeing this I meant it. Love the way you offer your service!

The Dirt Gems
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por ShipHero 2 de dezembro de 2021

Hi there,
Thanks so much for taking the time to leave us an awesome review. And thanks for shouting out Bel! We agree she's pretty great! Thanks again!