评论 (172)

整体评分
4
每个评分等级的数量
  • 84% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 13% 的评分是 1 星
2024年3月22日

I recently had the pleasure of experiencing top-notch customer service from EMI at ShipHero, and I cannot emphasize enough how impressed I am with the level of care and dedication she provided. From the moment I reached out with my query to the resolution of my issue, EMI went above and beyond to ensure that I received the assistance I needed promptly and effectively.

Overall, my experience with EMI from ShipHero surpassed all expectations. Her exemplary customer service skills, combined with her dedication to ensuring customer satisfaction, have undoubtedly earned my trust and loyalty. ShipHero is fortunate to have such a talented and customer-focused individual on their team. I wholeheartedly recommend ShipHero to anyone seeking unparalleled support and service. Thank you, EMI, for your outstanding assistance!

Redge Fit
美国
接近2年 人在使用应用
2024年3月28日

EXCEEDS CLIENTS EXPECTATION. THEIR CUSTOMER SERVICE DEPARTMENT IS THE MAIN REASON WHY THEY ARE OPERATING ON ANOTHER LEVEL. Kudos to Soledad for always providing EXCEPTIONAL CUSTOMER SERVICE - Nikki Alexis

wunderkids
加拿大
接近2年 人在使用应用
2024年3月12日

The team are always very helpful and ensure they go above and beyond to find the information needed to answer our questions.

In particular, I've been in contact with Emi on multiple occasions and they really are a great representative for ShipHero. No questions is ever too hard or too silly for Emi!

Babybee Canada
加拿大
接近2年 人在使用应用
2023年11月28日

Always had a great experience with ShipHero. They have catered to our needs instantly when we have had a couple of urgent issues and have never had issues with our shipments or special operations. Carlos in particular has been very helpful from the customer support team.

Orta Fragrance
英国
3个月 人在使用应用
2024年2月8日

Soledad Isla from ShipHero is an absolute pleasure to deal with and has been extremely helpful in resolving my issues quickly and efficiently. Highly recommend!

SOH Melbourne
澳大利亚
1年多 人在使用应用
2020年3月8日

Great, immediate support (even on weekends when they state on the site that they're away) and the interface works well. Am 100% satisfied with ShipHero.

Offgrid Mindfulness
美国
大约5年 人在使用应用
2021年2月4日

Great software, great team behind, highly recommend! They manage our inventory, pick and pack and ship at commercial price.

D-CAVE
美国
4年多 人在使用应用
编辑时间:2021年4月21日

Easy to use, covers all aspects of shipping service, responsive and does not load your device. Improvements could be in use of cache. ShipHero is an excellent eCommerce partner. They resolve your problems as if their own. They value your success and help to make you succesful! ShipHero is diligent. Not a single shipment of mine had an issue. Accurate in their operation and work hard for you, just as a partner should!

eksel
英国
4年多 人在使用应用
2020年7月23日

Our experience with Shiphero has been amazing so far. From the product and integration perspective, it's straightforward and quick to setup. But if we had to highlight something about them is their fantastic team and support. Always there, ready to help you out. Great overall service.

kubwipes
美国
大约4年 人在使用应用
编辑时间:2020年8月25日

Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.

Drink Revive Me
美国
大约4年 人在使用应用