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We use Shiphero to fulfill all our US orders. They are a pleasure to work with. Everyone on the team is equally helpful, very quick to respond and they do their best to problem solve if ever it's needed. Highly recommend!
ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!
It's always a pleasure working with Ship Hero. We've been using their services for over 2 years and it's been great. I appreciate Bela's help for always attending to all our needs. Thank you!
I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!
As our company is getting more traction, the team has been extremely responsive and helpful with any inquiry we have. With all of the growing pains being a start up, it is so relieving to know that people like Jazmin have my back. Her and the entire team are extremely reliable. Thank you. Updated review: Ship Hero, and people like Maria and Clara, are a shining light in the fulfillment business. A tech forward company with this level of service is almost unheard of. We were with Shipbob before and they couldn’t have cared less about us as a company, just our dollars. ShipHero should be your first look.
Hello LuxyLoo,
We really appreciate you taking the time to leave us feedback and letting us know how we're doing. We're so glad that Jazmin is proving to be a rockstar - we agree, she's pretty awesome! We look forward to continuing to work with you and help LuxyLoo grow even more!
You'll love it - The system they have and the integration with Shopify are phenomenal. What I like about them is a simplicity and a straight to the point support. If you are a busy person in need of 3PL, you are at the right place.
Finally a fulfillment partner with no BS (prices are listed upfront and are consistent for everyone -- no quotes and other shady practices), amazing onboarding process with guided virtual meetings and amazing responsive customer support that will address any issue you might have.
Just started using these guys and I just can't believe I wasted so much effort for many years before making the switch. Fantastic customer service and I am not surprised they have such excellent feedback. Wish they had a fulfilment centre in EU so I don't have to use anyone else!
I cant recommend Ship Hero highly enough! Belen Giglio specifically is my hero! Belen and the team have been excellent in helping me organize the fulfillment side of my granola business. The tech is seamless and everything has gone to plan with this extremely dedicated and responsive team. very well done!
Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.