評論 (173)

整體評分
4
各級評分數量
  • 84% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2024年1月22日

No customer service response. Desperately waiting to launch a store and our partners are unable to get a response at all!

Roilty Concentrates
加拿大
使用應用程式 大約1個月
ShipHero 已回覆 2024年3月11日

Hi Roilty Concentrates Team,

We apologize for the inconvenience and regret that we have not received any emails from registered users associated with your account.

Please ...

2020年5月18日

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
美國
使用應用程式 大約22小時
ShipHero 已回覆 2020年5月18日

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet ...

編輯時間:2023年10月26日

Our experience with Shiphero Fulfillment has been deeply unsettling. We have been consistently overcharged for shipments, sometimes by up to five times the quoted amount. When we've tried to address these discrepancies, we were directed to a clause in their Terms of Service which provides a mere 30-day window for claims. This policy not only imposed unexpected costs on our business but also put ...

Canvas by Numbers
美國
ShipHero 已回覆 2022年9月12日

Hello Canvas by Numbers team,
We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing ...