Madgicx , 20 recensioni

Honestly, the worst experience of software I've ever had
Honestly, don't know where to start with Madgicx. It got down to the only feature I'd ever use was the audience launcher (which you can in FB.) All the other tools either didn't work or worked one day and then didnt work the next. I posted my experience in a forum after getting no support. The CEo Yahav contacts me the next day prentending that he just 'dropped in for a courtesy call.) Long story short he gives me a 'one off' deal. Here is his email: Hey Tom, So here's my killer offer: 70% OFF the Annual Plan (Which is already discounted 20% OFF) for the $25k/mo madigcx plan. It will sum up to: 1090,8 per year this is less than $91 per month instead of $379. + you'll get 4 weekly 1hr sessions with me during the first month with the goal of teaching you how to use and master Madgicx so that it makes your ad account more profitable. The ultimate goal is that madgicx will either make you more money or save you more money and will def save you time managing your ad account. Terms:
- Exclusive to SunrayFlyGish Business accounts & valid for 2 years.
- Keep it confidential
- Become a madgicx ambassador (groups, testimonial, reviews etc) if you're happy with how it goes :) If you'd like to start, simply sign up using the coupon code: TomBellVIP70
And text me on Skype to schedule the first session together. Best,
-yahav ---------------------------
From that point on I never heard from Yahav. I got 1 session, not 4 and he's skype me saying are you available and then he'd disappear. It was like being trolled by a teenager, ridiculous time-waster. So I never got my sessions and stuck to thinking I've got an audience launching piece of software. Then. I got to my billing and they had taken $4k over 4 months!! I contacted support who never got back to me until finally Dor (another Yahav type, promises the world and then disappears) gave me another deal, offering my half my money back, the rest in credit and some cloud tracking service. Wow, that took another 3 weeks and then the games began, long story short again every single function of MX is now broken. No one is getting back to me, "please send LOOM" "Please screen shot". It would take me days to do all this, the entire programme doesn't work. Their Cloud Tracking service won't even load their sub domain, just get the spinning wheel of death and then you get this finally from 'support' saying "all seems to be working at our end " Now I'm locked in a battle trying to get my $4k back and stuck with the only point of contact in support who talks like a teenage influencer. Madgicx are a group of ever changing young gameplayers who flit on and off calls making wild offers and then never delivering. They'll offer you 'reporting' software for free which made my browser flash like I had loaded a 90's trojan on a windows machine. It was trying to load data and got stuck in this ridiculous loop of never loading. Just awful, expensive, imcompetent, childish game playing little internet people. I'm on an M2 macbook pro 2022 and I've been in computing since 1989. Date of experience: 19 October 2022

I used this app to create and launch some Facebook campaigns. It worked fine! There are many cool features that I will be taking advantage of for sure in the future. Also, the customer support was very responsive.

We are managing the extra services department in Madgicx.
We ourselves are using Madgicx to scale the store revenue on the Facebook Ads advertising channel.

With Madgicx we create new powerful audiences, deeply analyze our current performances in both desktop and mobile, scale and maintain high ROAS with automation tactics and creative insights. Madgicx helps us to reduce most of the manual work and focus on tasks that actually increase store sales.

UPDATE: I had some issues with this app, but they were based on problems with the nature of the products I'm selling. The Madgicx team was great in working with me to solve the issues and make things right.

Tried the app and had free training from Yoshi, works great! Lot's of custom audiences to play around with. Thank you

This is a cool app. Increased the perfomance. Getting higher ROAS. Really love this app. The customer service is pretty awesome. They helped me to set up the profitable adsets.

No doubt my ROAS improved a lot. Their pre-set module really help a lot in the campaign...Their customer service rep are awsome!! Help me solved lot of issues...

I love Madgicx! Been using it for over a year (even before it was available on Shopify) and my revenue has never looked better! This new version is just the icing on the cake

Update to my below and moved down to a 1 star rating. (for this to appear have chosen 4 or is not visible) I am now even more unhappy as was contacted out of the blue by Yahav Hartman the CEO to ask to have a call with me as wanted to understand my views. I set up the appointment through their system, got an email with the invite on zoom, 7 minutes before a reminder and then no one turned up. That was over a week ago, I emailed to say I had waited, maybe been an issue and offered to re-schedule. Nothing, no reply, no appology and no interest. Not great to be treated in this way and makes me feel my move away from the platform was correct. Original review
I really was unhappy after signing up for a three month membership. All the videos promise the world and an amazing ROAS. The reality is very different. My first meeting with a senior person left me feeling very negative and dejected. I was told it would be hard to do much as my budget was limited and I had very little exposure on Facebook. I set up a campaign, with difficulties at first. I was helped over 3 subsequent calls to rectify this and spent way more than I would want on the first campaign. They were expecting me to spend a daily amount that woud have wiped out my annual budget in one month. With not having confidence in having some guranteed return I felt very uncomfortable. I went with it, and had zero ROAS. As a very small business I just can't afford to waste money throwing this all towards Facebook when I am not getting a return.
I just saw today on my credit a renewal payment taken for a further 3 months. I spoke to the chat to a Glaisa, who told me they have a very strict refund policy. I was not sent any email to remind me that the funds would be taken automatically. She said she would raise a ticket, and advised me to cancel via the settings. This said to contact support as errored. She then said I see youo signed up with Shopify and that you need to cancel there. Then later advised that I have to contact Shopify about a refund as the subscription is with them. The funds were not billed by Shopify, but by Madgicx and show on my CC as Madgicx. This whole scenario is confusing. When I signed up, there was an issue. I was sent a link and then paid the subscription that way. I really am unhappy as had already decided not to continue and have not used the platform for over a month, as I was very disapointed and frustrated with no ROAS and a bewilderingly complicated platform to get around. I really am sorry, but I think the hype is not real for everyone, and for me this was an absolute total waste of money an time. I have given 2 stars because they have a decent support team. I would like to have a refund of the 3 months money taken 4 days back as I don´t wish to continue. If I had a reminder I would have cancelled before.
I am now confused as to who to ask for the money back for 2nd unwanted subscription that is automatic.

Super helpful and patient, so far I have great support and will update in time as far as the results. But based on the service so far you can be an inexperienced person like myself and get the help you need to get started with confidence