Mobile App Builder ‑MageNative , 673 arvostelua

App builder is garbage. They charged me instead of giving me the free trial and the cannot help me set it up. They are nearly impossible to get support or cancel. Email and ticket links open a blank window with nothing there. Id give them negative stars if i could.

Magenative is the biggest scam I have ever heard of. I have no idea how they are listed on Shopify's app store. I spent weeks waiting on them to fix my app for my Shopify store. It was a nightmare. They put you into a sketchy group conversation and "Developers" work on your app, but I had to beg them to make any changes. The layout is messy for the app. Do not even bother wasting your time or money with these people. I wasted so much energy into trying to get them to fix the app for me. They even asked me to pay $200 outside of Shopify through paypal in order to fix the app the way I wanted it.
So terrible. I hope they get removed from Shopify.

I chose the option to "chat with an expert" because the app wouldn't display my menu. Without a menu, the app is useless. They said to reply with email and ask for modifications (for which they would no doubt charge a fee). Why have an option to chat with an expert if they refer you to email? Why have an app without a store menu? Very disappointed in the customer service. Moving on to another company to help launch my app.