MageNative‑Mobile App Builder

We started on our journey with Magenative over 2 years ago. We had a grocery store with some customizations done to add some features we needed to have integration with some other Shopify apps. It seemed like every time a new update would roll out to our customers some old features would get broken. The devs used to say that they have tested it but we still have to trace down the problem and details by asking our customers. Our requirements never changed but even after so long, we couldn't get a base app working as intended for our customers. We had many plans to expand our features but without a properly working base app, it didn't make sense to expand. Whenever fixes were needed it would easily drag over a week to get resolved. After 2 years of having exceeding patience and no improvement, we decided to shut the app. How long could we ask our customers to be patient with us? It is a bad customer experience if we have to constantly keep telling our customers we are constantly improving our app even after 2 years and not even having base features working properly. We have a very good brand image having been in this business for over 20 years but just the bad experience of the app has seriously affected our image. The only reason we managed to keep running the app for so long was due to our customer service team constantly communicated with the customers and gave out offers to compensate them, which resulted in more losses. We hope the Magenative team will reflect seriously on their internal testing, development and communication policies.

Mobile App Builder ‑ MageNative by CedCommerce is extremely brilliant mobile apps development team who supported my shopify site to get converted into an eCommerce mobile apps within very short span of time , very effective , quality measured development at very affordable prizing , even after development support is very appreciable.

Great customer service, customized high quality app that we can update ourself but the company is there to make any changes we cannot do , and makes them instantly....

Outstanding customer service, nothing is too much trouble. For non tech people they have clear instructions and explain it very well.

This app helped me to finally make a native mobile app on both android and IOS for my shopify store, These developers knows what they’re doing and they make it happen as soon as possible, They guided me in every step that requires an action by me, Answered my questions every time i asked them for an info.
I really recommend them for any one who needs a professional developers to work with to launch his app.

Fantastic service from customer care and the development teams!
They were very cooperative, patient in explaining the whole process and keeping it simple and responded to our queries and required changes in no time.
Totally recommended if you want a successful app!

I'm not to good at this back end stuff but they have helped me out so much. Great customer service. And my app works perfectly. I have over 1000 items on my store and no issues yet. Thank you.

Support is awesome, I requested a separate translation for the phone app without using another language translator app. They responded to my request and was very quick to assist.

The people and we took many efforts over the past few days to put up the app. Apart from the features provided, I am very impressive to collaboratively work with the people and the company as I see the responsiveness and skills providing. If possible, I will give 5 plus stars.

Nice app. Superb customers service, always available to help at all time. I give the developer 5 star rating. Thank you