MageNative‑Mobile App Builder

Worst experience! The app has so many errors and issues. The team is very unresponsive and they do not care about fixing things on time. 2 weeks have passed and the customers still can't add anything to the cart. The team is simply saying that the app got updated and is fine now when it isn't. I will definitely look for another developer, don't fall for the trap of the team being helpful in the early stages. Once you pay, it all changes and the errors will start popping up. Every update they forget something or do something wrong, you will be wasting a lot of your time. Find someone more professional.

This MAGENATIVE is a terrible company. First of all, the customer service is not helping at all. they just buying time and never get back to you. basically all the CS they have selling FAKE HOPE. The monthly payment you are paying is at risk because the Google play ( android version ) not even can be Found on Google play for almost 1,5 months. so you are paying monthly fee for an APP ( sales Channel ) that did not exist. For those looking for an MOBILE APP. PLEASE THINK TWICE. I really Not suggest. Normally within few days after I wrote or renew a bad review they will Contact us and asked to change the review.and they selling another promise to make it right. But now we are not buying it anymore.

DO NOT USE THIS APP BUILDER! They provide full promises of being able to fully customise an app for your brand in which they will then just dodge around and ingore your issues completely. We have been trying to build a fucntioning app with Magenative for over a year now and it is still not ready to publish. As another 1 star review noted they convince you at the start with very good customer service skills to lock into a plan and then once you have the level of service drops to basically 0 and you can never get them to solve any of your issues. This app feels like it was a complete scam and we are in the process now of getting a refund for the full year we paid for this useless service. We have paid $999USD in total and have not even been able to use the app for a day because our customisations required are not achievable by Magenative despite them confirming that they are from the beginning. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY THEY ARE BASICALLY A SCAM.

The App looks good. I launched about a week ago. Customers are writing me left and right that the app keeps crashing on them on Iphone and Ipad. Not getting any support. I paid them for one year. Nobody is around to respond to me while I'm awake. I get a whatsapp message at 3 AM when I can't respond because well, I need to sleep at some point. I reached out to them with a push notification issue letting them know that they weren't working for everyone and they tested one and it worked for them so they told me it was fine. It definitely was not fine. I get about 1 out of 5 I send.

Unbelievably pathetic experience, before becoming a paid member as I was on the trial version, the support I received was far beyond my expectations, I was amazed by the swiftness of their responses & overall dedication & thus decided to get on their most expensive plan, I noted out all the changes I required to their team beforehand & they promised that the app will go live within a few days and the changes will be implemented. Now today over 2 months have passed, I have paid the recurring amount of their enterprise plan multiple times & still my app is not functional! Yes after 2 months! I have been going at it with their support team over & over & over again but all I receive is false promises. I genuinely can't believe how these guys have a 4.9-star rating & I'm truly fed up now. My app organically has 100+ downloads (without any sort of marketing at our end, absolutely 0) & thus now I have been stuck in this situation where I can't just move onto another mobile app provider & neither am I able to move forward with the imaginative team here.

There are several areas where MageNative fell short for me. First, the platform did not provide any support in creating the initial design for the app. I was restricted to using their preset UI or cloning my web UI, which limited my ability to offer a unique, native mobile experience for my customers.

I also noticed significant loading times whenever the application was opened, which impacted the user experience and could potentially affect customer satisfaction.

Furthermore, I found their customer support to be wanting. The team appeared overstretched and lacked a firm understanding of my specific needs and concerns. I needed to integrate Facebook and Google SDK, but I'm still waiting for a response from them. This delay has been frustrating.

Lastly, the absence of a dedicated manager for my project was disappointing. I found myself frequently interacting with non-technical staff who seemed unaware of the details of my project, which led to further delays and miscommunications.

I am sorry to leave a negative review but after 90 days going back and forth with the Arid's Team and paying them 180 USD for simple customization and received an App that Crashing Continuously and Look Horrible, with distorted pictures, and refuse to refund my 180 $, must open Case on PayPal to get my money back, we are not happy waist of money and time for us. www.eugfashion.com is our Store

Very bad experience. Not sure where all these positive reviews came from. The developers are very slow in responding. They cannot integrate Facebook SDK with events and ask for admin password of your FB account. Serious number of bugs, sorting issues in products, absolutely ZERO testing before they publish the app. Lost money because of their inefficiency. Only 1 basic buggy layout. Any design changes, they will ask for money. If you are serious about your business and brand, stay away!

No Support once trial runs out

App builder is garbage. They charged me instead of giving me the free trial and the cannot help me set it up. They are nearly impossible to get support or cancel. Email and ticket links open a blank window with nothing there. Id give them negative stars if i could.