MP Instagram Feed ‑ Instafeed
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Love having my IG feed on my store. Excited to see how customers engage with it.
The app is great, very helpful to increase followers via website.
Excellent Team Member - Rachel, and her fellow colleagues who response fast and help me on change my display font to exactly what I want. Fast response, good understanding.
Thanks Harry from Customer Support and Ines from Technical Support for your help. You both are the best support team I’ve ever encountered — truly helpful, patient, and efficient. I really appreciate the assistance and great service! Truly exceptional! 10 STARS
I’ve installed this app on several stores I manage and it’s been a huge help. Setup is quick and the interface makes customization simple, even for non-tech users. What really stands out is the support team—responses come within seconds and they immediately jump in to resolve any issue. A special thanks to Chloe, who was amazing in helping me quickly fix a display issue I was having. My only small wish is for more product tags on the free plan (currently limited to 5), which feels a bit restrictive. Other than that, it’s a fantastic, reliable tool that I highly recommend.
worst, after setup my instagram account, it shows product page not found.
Hello,
This is Elle from the Mageplaza Customer Success Team.
I wanted to reach out one more time regarding the “Product Page Not Found” issue you experienced. First of all, I’m truly sorry for the frustration this caused. That is certainly not the experience we want merchants to have when trying our app.
Over the past few days, our team has been actively reviewing this situation. We’ve tested the connection process across several stores and themes but haven’t been able to reproduce the same error on our side. Because of that, we suspect the issue may be related to a store-specific setup or a temporary Instagram API behavior, which is why direct checking on the store would help us identify the cause.
We completely understand that you may have decided to move on, and we respect that. However, if you’re ever open to giving the app another chance - even just briefly - we would gladly investigate the issue for you and handle everything from our side to make the process as easy as possible.
Your experience and feedback are very important to us, and we genuinely appreciate the opportunity you gave our app.
If there’s anything we can do for you in the future, please don’t hesitate to reach out. Warmest wishes from all of us at Mageplaza.
Warm regards,
Elle
want to say thank you to hana for the great support
Thank you for your kind words! We're glad to hear that Hana provided you with great support. We'll make sure to pass along your appreciation to her.
If you ever need any further assistance, feel free to reach out. We truly appreciate your support!
Aiuto tempestivo, gentile e, in generale, un'app davvero facile da usare. Puoi impostarla in pochissimo tempo e risolvere eventuali problemi in pochi minuti. Un grazie speciale a Damian e Anivia per la disponibilità.
Grazie mille per il tuo fantastico feedback! Siamo felici di sapere che trovi la nostra app facile da usare e veloce da configurare.
Un ringraziamento speciale a Damian e Anivia per il loro supporto tempestivo! Condivideremo con loro le tue gentili parole. Se hai bisogno di ulteriore assistenza, non esitare a contattarci.
Apprezziamo davvero il tuo supporto!
ottima app ti permette di inserire il feed di instagram e di taggare anche i prodotti direttamente sui vari post
Grazie mille per il tuo feedback! Siamo felici che l'app ti piaccia e che trovi utile la possibilità di inserire il feed di Instagram e taggare i prodotti direttamente nei post. Se hai bisogno di assistenza, siamo sempre qui per aiutarti. 😊
I had an issue with the MagePlaza app on my website, and Tracy's support was exceptional. She resolved the problem quickly and with great professionalism. I couldn't be more satisfied with the service received. Thank you, Tracy!
I highly recommend installing Avada apps, as they are essential for all eCommerce businesses.
Thank you so much for your kind words! We're thrilled to hear that Tracy provided exceptional support and resolved your issue quickly and professionally. We also appreciate your recommendation of Avada apps—they really can make a difference for eCommerce businesses. If you ever need further assistance, don’t hesitate to reach out. We're always here to help! 😊
